A Ace Pub Customer Oct 20, 2016 #1 I purchased the software and the money has been taken from our account however there's nowhere to download the software. Why? Upvote 0
I purchased the software and the money has been taken from our account however there's nowhere to download the software. Why?
Fillip H. Staff member Owner Developer Customer Oct 20, 2016 #2 Hi there, Something appears to have gone wrong and I am investigating what happened. I will update you when I have further information. Sorry for the inconvenience
Hi there, Something appears to have gone wrong and I am investigating what happened. I will update you when I have further information. Sorry for the inconvenience
A Ace Pub Customer Oct 20, 2016 #3 Thanks very much, I've sent over confirmation of my account through PayPal
A Ace Pub Customer Oct 20, 2016 #4 Hi, any update? I'm waiting on the plugin before continuing development.
Fillip H. Staff member Owner Developer Customer Oct 20, 2016 #5 Our Managing Director will be responding to the dispute shortly, sorry for the wait
DragonByte Technologies Company Information Staff member Company Info Nov 3, 2016 #6 Hello Ace Pub, This ticket has now been closed with the status Implemented. We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link. If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page. Thank you!
Hello Ace Pub, This ticket has now been closed with the status Implemented. We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link. If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page. Thank you!