Nirjonadda
Customer
Welcome Private Message to new user Registrations, New user are not Receive Welcome Private Messages after installed v2.0.7
Bug Welcome Private Message
- Thread starter Nirjonadda
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Nirjonadda
Customer
Yes, welcome PM's enabled in the User Registration vBulletin setting and My Last Received Welcome Private Messages 13th October and Advanced Registration v2.0.7 Released are 13th October, New user are not Receive Welcome Private Messages after installed v2.0.7, I didnot know What's Going On? Yes all registrations, No pm send New user Welcome Private Messages after 13th October but all other pm are working.
Ex: This is last PM for Welcome Private Messages : View image: Screen Shot00031
Ex: This is last PM for Welcome Private Messages : View image: Screen Shot00031
Nirjonadda
Customer
I think this issue happened with vBSuper PM's v1.2.2, Please can you do test with vBSuper PM's v1.2.2?
Can you disable vBSuperPM's and see if that fixes the issue if not:
Could you please create and PM me with a temporary FTP and AdminCP account?
For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.
The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.
If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.
Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.
Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.
When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.
Thank you for helping us debug our products and allowing us to assist you, we appreciate it
Could you please create and PM me with a temporary FTP and AdminCP account?
For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.
The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.
If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.
Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.
Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.
When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.
Thank you for helping us debug our products and allowing us to assist you, we appreciate it
Nirjonadda
Customer
Yes, I will let you konw, when Fillip H. let me fix this issue then i can let you know is Welcome Private Message are working or not.
http://www.dragonbyte-tech.com/f215/fatal-error-call-member-function-19175/
http://www.dragonbyte-tech.com/f215/fatal-error-call-member-function-19175/
Nirjonadda
Customer
This issue fixed with vBSuper PM's
Hello Nirjonadda,
This ticket has now been closed with the status Not A Bug.
We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.
If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.
Thank you!
This ticket has now been closed with the status Not A Bug.
We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.
If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.
Thank you!
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