Bug Weird server error log

[DevilzCY]

Dear DBT officers,

Everytime a user like a post on our forum. I have this server error log.

Server Error Log
Error Info
ErrorException: Undefined index: thread_id - library/DBTech/Credits/Dark/PostRating/Model.php:13
Generated By: Devilz, Vài giây trước
Stack Trace

#0 /home/vnstr382/public_html/forum/library/DBTech/Credits/Dark/PostRating/Model.php(13): XenForo_Application::handlePhpError(8, 'Undefined index...', '/home/vnstr382/...', 13, Array)
#1 /home/vnstr382/public_html/forum/library/Dark/PostRating/Model/Like.php(24): DBTech_Credits_Dark_PostRating_Model->ratePost(Array, 2, 'del', true)
#2 /home/vnstr382/public_html/forum/library/Dark/PostRating/Model.php(465): Dark_PostRating_Model_Like->likeContent('post', 7, 1)
#3 /home/vnstr382/public_html/forum/library/DBTech/Credits/Dark/PostRating/Model.php(33): Dark_PostRating_Model->ratePost(Array, 2, 1, false)
#4 /home/vnstr382/public_html/forum/library/Dark/PostRating/ControllerPublic/Post.php(36): DBTech_Credits_Dark_PostRating_Model->ratePost(Array, 2, 1)
#5 /home/vnstr382/public_html/forum/library/XenForo/FrontController.php(351): Dark_PostRating_ControllerPublic_Post->actionRate()
#6 /home/vnstr382/public_html/forum/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch(Object(XenForo_RouteMatch))
#7 /home/vnstr382/public_html/forum/index.php(13): XenForo_FrontController->run()
#8 {main}

Request State

array(3) {
["url"] => string(54) "http://domain.com/forum/bai-viet/7/rate?rating=1"
["_GET"] => array(1) {
["rating"] => string(1) "1"
}
["_POST"] => array(4) {
["_xfRequestUri"] => string(57) "/forum/chu-de/quy-dinh-tham-gia-dien-dan-vn.4/"
["_xfNoRedirect"] => string(1) "1"
["_xfToken"] => string(8) "********"
["_xfResponseType"] => string(4) "json"
}
}

Please tell me if you have any idea what is this about?

 

[DevilzCY]

Dear DBT Officers,

I just found this thread that have similar issue
Got errors when I Like a post

Have you manage to solve it yet?

 

[Fillip H.]

No, the person in that ticket never answered my query.

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[DevilzCY]

Hi Belazo I have sent you a PM.

THanks

 

[DevilzCY]

Hi Belazo,

I don't know when you will look at it so I redirect the forum index.php to homepage to prevent any problem. When you have time you can change the current index.php to index3.php, and change the forum index file which was changed to index2.php back to index.php to check.

Thank you

 

[DevilzCY]

No, the person in that ticket never answered my query.

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

Hi Mr. Fillip H.

Would you happen to have time to look at this case today? I had turned off the forum for your investigation and our members can't wait to see how it goes.

Thank you

 

[Fillip H.]

I will post back when I have more information available

 

[DevilzCY]

I will post back when I have more information available

Thank you. We will be waiting. Also please don't forget to change the index file when you investigate the problem as mentioned above. We closed down our website to wait for you.

 

[Fillip H.]

I've resolved this @ your site, and hotfixed the release package.

 

[DevilzCY]

I've resolved this @ your site, and hotfixed the release package.

Our appreciation for your quick address to the issue.

 

[DragonByte Technologies]

Hello DevilzCY,

This ticket has now been closed with the status Fixed.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!