Legacy vbMail Lite - Excluding Usergroups

[RobAC]

Is there any way to exclude certain usergroups from receiving emails? I don't want to send emails to the "Users Awaiting Email Confirmation" usergroup.

 

[Fillip H.]

Untick the "Can Subscribe" box for that usergroup, and make sure they are not set up to be automatically subscribed either

 

[RobAC]

Can Subscribe and Default Subscribed are, and always have been unchecked.

 

[Fillip H.]

In that case, those users won't receive the emails, unless users revert to those usergroups later down the line.

 

[RobAC]

Fillip H.,

In that case, it's not working. I know it's not working because I've had to shift members into that usergroup that have either expired or invalid email addresses. When I send out an email with vbmail, I get the bounce back messages - therefore I can see that emails are still being sent to all usergroups, regardless of the settings in the Admin panel.

 

[Fillip H.]

I know it's not working because I've had to shift members into that usergroup that have either expired or invalid email addresses.

Sorry, I wasn't clear in my previous post: If you manually change the usergroup of a member, it does not change their vBMail subscription status.

If you create a new user and set them to belong to a usergroup that is not automatically subscribed, they will not be subscribed.
If you create a new user and set them to belong to a usergroup that is automatically subscribed, and then later change them to one that is not, they will be subscribed.

This is working as intended, though we can look into creating a maintenance tool for unsubscribing such users