Question Usergroup change not working

[Clayton]

Hi,

I have a dbtech credits + shop setup. I'm trying to simply allow a user to purchase a user-upgrade from a shop. The problem is that the upgrade never happens. It appears in the Dbtech credits transaction log, nothing appears in the shop transaction log. I've tested other shop items like username style changes and they work fine.

Let me know what other information you need to help me diagnose the problem.

 

[Fillip H.]

That is a known issue that has been resolved in the next version

The user group change item will work if the user disables and reenables it via the inventory.

 

[DragonByte Technologies]

Hello @Clayton,

We hope your ticket regarding DragonByte Shop has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.