dfarmer2001
Customer
I am the owner of DiscussionBucks.com, and I am encountering technical difficulties with the DragonByte Credits addon. Last week, some of our forum members noticed a reduction in their earnings linked to the "D Bucks" currency, one of the three currencies we have on the site, alongside "Referral Credits" and "Tickets."
After the earnings decrease issue arose last week, I took some backend measures to address it. I restructured the "D Bucks" currency and removed several events, suspecting that the issue might be related to the number of events present. Additionally, I renewed my license and upgraded the addon. Despite these efforts, members are still experiencing reductions in their earnings.
What adds to the confusion is that these credit reductions seem to occur randomly, without any corresponding transactions in the logs indicating a decrease. The only observable change is that the balance was higher, and in the next transaction, it's noticeably lower.
I'm uncertain about the root cause of this problem, but this addon is crucial to the functioning of my website. DiscussionBucks.com operates as a paid-to-post forum, and without this addon, the future of my forum could be in jeopardy. If obtaining technical assistance requires a payment, I'm prepared to take that step. However, I'm in need of a solution sooner rather than later. Your prompt assistance would be greatly appreciated.
After the earnings decrease issue arose last week, I took some backend measures to address it. I restructured the "D Bucks" currency and removed several events, suspecting that the issue might be related to the number of events present. Additionally, I renewed my license and upgraded the addon. Despite these efforts, members are still experiencing reductions in their earnings.
What adds to the confusion is that these credit reductions seem to occur randomly, without any corresponding transactions in the logs indicating a decrease. The only observable change is that the balance was higher, and in the next transaction, it's noticeably lower.
I'm uncertain about the root cause of this problem, but this addon is crucial to the functioning of my website. DiscussionBucks.com operates as a paid-to-post forum, and without this addon, the future of my forum could be in jeopardy. If obtaining technical assistance requires a payment, I'm prepared to take that step. However, I'm in need of a solution sooner rather than later. Your prompt assistance would be greatly appreciated.