Question Remove IP Address

[cloudpro1]

How do I remove my IP address from your security addon ?

My IP is 159.196.4.234

 

[Fillip H.]

Can you please clarify? What makes you think your IP is included in this addon?

 

[cloudpro1]

Sorry. I meant that my IP has been banned ( using your addon ) but now even though I have uninstalled your addon I am still banned by my forum

 

[Fillip H.]

The addon uses the standard IP ban system in XenForo, so you would need to access your forum via an alternative IP such as your mobile phone off WiFi, and then unban the IP from there.

 

[DragonByte Technologies]

Hello @cloudpro1,

We hope your ticket regarding DragonByte Security has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @cloudpro1,

As we have not heard back from you, your ticket regarding DragonByte Security has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.