While I understand that purchasing something by accident - especially for a significant amount of money - can be nerve wracking, I don’t think it’s appropriate to call people at these hours:
Given that you too are U.K. based, we can’t even blame this on time zones
If my phone didn’t automatically go to DND at an appropriate time, I would have been far less likely to respond positively to your request
For future reference, we do not provide phone support.
Hi @Fillip H.
I am sorry for being impatient. I freaked out and had a panic attack. Please accept my sincere apologies for being impatient and not allowing you time to respond.
Thank you,
Alexander
We hope your ticket regarding DragonByte Donate has been addressed to your satisfaction. This ticket has now been scheduled to be closed.
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