Bug No Renew Button

[au lait]

The users ask me how they can renew a license!

In the template I found this

    <xf:if is="$license.Product.canPurchase($license)">
        <xf:button href="{{ $isValid ? link('dbtech-ecommerce/purchase', $license.Product, {'license_key': $license.license_key}) : '' }}" class="{{ $isValid ? '' : 'is-disabled' }}" icon="purchase" overlay="true" data-cache="false">
            {{ phrase('dbtech_ecommerce_renew_license') }}
        </xf:button>
    </xf:if>

But is not displayed - why not?

 

[Fillip H.]

But is not displayed - why not?

There's a number of reasons why the canPurchase check would return false:

• The current user is the product owner
• The product's state is not "visible" (soft deleted or moderated)
• The current user does not have permission to purchase the product (global user group permissions / per-product permissions / per-category permissions)
• If a license parameter is provided
  • The license is "lifetime" (no expiry date)
  • The license owner is not the current user (e.g. you, as a moderator, is viewing someone else's licenses)

By "Current user" I mean \XF::visitor().

 

[au lait]

The current user is the product owner

no
"au lait" ist the owner - logged in user is "TestUser"

The product's state is not "visible" (soft deleted or moderated)

no
user can see product and can purchase

The current user does not have permission to purchase the product (global user group permissions / per-product permissions / per-category permissions)

no "purchase button exists

If a license parameter is provided

• The license is "lifetime" (no expiry date)
• The license owner is not the current user (e.g. you, as a moderator, is viewing someone else's licenses)

no - which would have been seen in the first post!



You are welcome to take a look yourself.
URL: https://xenmade.com/
User: TestUser
PW: TestUser

 

[Fillip H.]

Have you actually tested this by manually changing the various return false; statements to return true; in /src/addons/DBTech/eCommerce/Entity/Product.php or are you just going by the screenshots you're posting?

Because this bit:

The license owner is not the current user (e.g. you, as a moderator, is viewing someone else's licenses)

Is where your screenshots seem to break down.

no - which would have been seen in the first post!

You only highlighted the expiry date, you did not tell me whether you are viewing someone else's licenses. For instance, if I go to your license list and click your eCommerce license, I cannot renew it:



Because you own the license and I am viewing the license, I am not logged in to your account.

In other words, if you are seeing this report from your users and you are accessing their licenses via the "View licenses" button, then your explanation fails on the "the license owner is not the current user" point.

Please clarify.

 

[DragonByte Technologies]

Hello @au lait,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.