Question Install & Upgrade errors

[wmtech]

Greetings:

Since a few hours we get 403 errors with the ThemHouse Install & Upgrade add-on when requesting update info from your site using our API key (https://www.dragonbyte-tech.com/store/account/api-key).

Is that a problem at your site? Do you no longer support the Install & Upgrade add-on?

Thanks.

 

[wmtech]

This is the stack trace if it helps:

#0 src/addons/ThemeHouse/InstallAndUpgrade/vendor/xfapi/xfapi-php/src/Client.php(324): XFApi\Exception\RequestException\AbstractRequestException->setBody(NULL)
#1 src/addons/ThemeHouse/InstallAndUpgrade/vendor/xfapi/xfapi-php/src/Client.php(291): XFApi\Client->handleException(403, NULL)
#2 src/addons/ThemeHouse/InstallAndUpgrade/vendor/xfapi/xfapi-php/src/Client.php(154): XFApi\Client->request('GET', 'dbtech-ecommerc...', Array, Array, Array, NULL)
#3 src/addons/ThemeHouse/InstallAndUpgrade/vendor/xfapi/xfapi-php/src/Domain/AbstractDomain.php(53): XFApi\Client->get('dbtech-ecommerc...', Array, Array, NULL)
#4 src/addons/ThemeHouse/InstallAndUpgrade/vendor/xfapi/xfapi-php/src/Domain/DBTech/eCommerce/AbstracteCommerceDomain.php(44): XFApi\Domain\AbstractDomain->get('dbtech-ecommerc...', Array, Array, NULL)
#5 src/addons/ThemeHouse/InstallAndUpgrade/vendor/xfapi/xfapi-php/src/Domain/DBTech/eCommerce/ProductDomain.php(57): XFApi\Domain\DBTech\eCommerce\AbstracteCommerceDomain->get('dbtech-ecommerc...', Array)
#6 src/addons/ThemeHouse/InstallAndUpgrade/InstallAndUpgrade/DragonByte.php(255): XFApi\Domain\DBTech\eCommerce\ProductDomain->getLatestVersion('371', Array, 'full')
#7 src/addons/ThemeHouse/InstallAndUpgrade/InstallAndUpgrade/Traits/AddonHandlerTrait.php(88): ThemeHouse\InstallAndUpgrade\InstallAndUpgrade\DragonByte->getLatestVersion(Object(ThemeHouse\InstallAndUpgrade\Entity\Product))
#8 src/addons/ThemeHouse/InstallAndUpgrade/Job/UpdateCheck.php(95): ThemeHouse\InstallAndUpgrade\InstallAndUpgrade\DragonByte->checkAddOnProductForUpdates(Object(ThemeHouse\InstallAndUpgrade\Entity\Product))
#9 src/XF/Job/Manager.php(253): ThemeHouse\InstallAndUpgrade\Job\UpdateCheck->run(G)
#10 src/XF/Job/Manager.php(195): XF\Job\Manager->runJobInternal(Array, G)
#11 src/addons/Hampel/JobRunner/XF/Job/Manager.php(53): XF\Job\Manager->runJobEntry(Array, G)
#12 src/XF/Job/Manager.php(79): Hampel\JobRunner\XF\Job\Manager->runJobEntry(Array, G)
#13 src/addons/Hampel/JobRunner/Cli/Command/RunJobs.php(47): XF\Job\Manager->runQueue(false, 20)
#14 src/vendor/symfony/console/Command/Command.php(255): Hampel\JobRunner\Cli\Command\RunJobs->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#15 src/vendor/symfony/console/Application.php(987): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#16 src/vendor/symfony/console/Application.php(255): Symfony\Component\Console\Application->doRunCommand(Object(Hampel\JobRunner\Cli\Command\RunJobs), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#17 src/vendor/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#18 src/XF/Cli/Runner.php(63): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#19 cmd.php(15): XF\Cli\Runner->run()
#20 {main}

 

[Fillip H.]

What's the actual error message?

 

[wmtech]

The cron job cannot be finished and this error is shown at each run:

In AbstractRequestException.php line 27:

 Argument 1 passed to XFApi\Exception\RequestException\AbstractRequestExcept
 ion::setBody() must be of the type array, null given, called in /home/nginx
 /domains/wmtech.net/public/src/addons/ThemeHouse/InstallAndUpgrade/vendor/x
 fapi/xfapi-php/src/Client.php on line 324                                  


In AbstractRequestException.php line 27:

 Argument 1 passed to XFApi\Exception\RequestException\AbstractRequestExcept
 ion::setBody() must be of the type array, null given, called in /home/nginx
 /domains/wmtech.net/public/src/addons/ThemeHouse/InstallAndUpgrade/vendor/x
 fapi/xfapi-php/src/Client.php on line 324                                  


xf:run-jobs [--time [TIME]]

I suspect that the script gets a 403 error since a few days when trying to get information about products and upgrades from your site.

We have disabled the script for now. It is not that important for us, I just want to let you know in case other people also use this (old) update script.

 

[Fillip H.]

Just as an update on this:

This is likely due to overzealous security rules; we recently changed our server from CentOS to AlmaLinux, and that has reset all the mod_security security rules. I believe I've re-disabled most of the offending rules, but I might still need to keep a closer eye on the rules themselves.

 

[DragonByte Technologies]

Hello @wmtech,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @wmtech,

As we have not heard back from you, your ticket regarding DragonByte eCommerce has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.