Bug Error

[djdubuque]

Please choose a valid payment profile to continue with your purchase. I have PayPal as the payment profile.

 

[Fillip H.]

You need to select a payment profile in the donation drive.

 

[djdubuque]

I did and it still does not work also I get an error about

• Invalid Exchange Rate API Response

in the server logs

 

[Fillip H.]

I did and it still does not work also I get an error about

• Invalid Exchange Rate API Response

in the server logs

Can you attach screenshots of your drive settings and your currency settings in this thread?

Also, can you please post the full error message from your server error log?

 

[djdubuque]

 

[Fillip H.]

Thank you. I will investigate whether there's an issue with the exchange rate API.

As for the donation drive, please be aware that you need to select the payment profile. You have not selected any payment profiles. Can you please click the line that says "PayPal" then scroll down and click the "Save" button with the little floppy disk icon?

Once you have done so, you will find that you have indeed selected a payment profile, and you can continue to use the addon as normal

 

[djdubuque]

So your saying that you need to save each screen under each tab? I Did what you said and it does now work. But the server error is still active.

 

[Fillip H.]

So your saying that you need to save each screen under each tab?

No, I am saying you never clicked the line in the select box, so you never selected a payment profile.

As I said in my previous post, I will investigate the exchange rate API response. Please note that it is impossible for me to complete my investigation in less than 10 minutes, so I will beg for your patience while I attempt to investigate this issue.

 

[djdubuque]

I see now, it highlights the "PayPal" profile... I wasn't pushing for the other issue I thought you would like to know that that wasn't a corrective action for the other error. Sorry if I came across as disrespectful.

 

[Fillip H.]

I see now, it highlights the "PayPal" profile... I wasn't pushing for the other issue I thought you would like to know that that wasn't a corrective action for the other error. Sorry if I came across as disrespectful.

The fact that you wrote two negative reviews because of the fact that I had the audacity to sleep at 2:34 AM and I was still asleep at 7:48 AM was way more disrespectful than highlighting the continuation of the exchange rate API issue, so no worries there

 

[Fillip H.]

Update: I have applied a hotfix to v3.0.1 that should resolve the exchange rate API issue.

If you re-download the mod, then re-upload the files, you should find that it will no longer produce an error going forward.

I hope that you will consider either revising or removing your review over @ XenForo.com. If you will not, then I hope that you at least consider in the future that the people you purchase products from are, in fact, people. As a rule, people need sleep, so permitting us to sleep at least once a day would be greatly appreciated.

 

[DragonByte Technologies]

Hello @djdubuque,

We hope your ticket regarding DragonByte Donate has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.