Bug Email on Sitemap generatio

[Teascu Dorin]

Email on Sitemap generation

Hello All,

I have installed the latest DragonByte SEO v2.0.27 Lite on latest vBulletin 4.2.3.
Everything looks ok, sitemap seems to be generated as the files are saved in specified folder.
The issue I have is that I get no email to confirm that the sitemap was generated.
I have tried different email addresses for this, yahoo, gmail, website type, etc. and I don't receive any email.
How can this be fixed?

Thank you!

 

[Fillip H.]

Hi there,

Have you checked the spam folders to ensure the email wasn't accidentally put there? Also, I don't believe an email is generated if the sitemap is manually generated, only when it's generated via the scheduled task at the chosen time.

 

[Teascu Dorin]

I have not received in any folder the email.
Yesterday the generation was done automatically bu no email was send in any folder.
Should I send you a PM with admin access to have a look?
How do I know if the sitemap is sent to Google, Bing, etc. ? If is generated successfully it minds that is sent?

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it