Legacy Completion of custom field at point of purchase

[jl255]

Can we have the custom fields available for members to complete at the point of purchase, instead of having to go to the configuration page? This is to facilitate members to enter address for delivery of the items.

 

[Fillip H.]

Unfortunately that's not going to be feasible due to the fact that we now support buying virtually unlimited amount of items per transaction, which would make the configuration bit on purchase unmanageable

 

[jl255]

but if the custom fields are NOT set as mandatory for some items, then it doesn't matter right? only those items with custom fields that are mandatory will have to completed at point of purchase, which is what is required anyway, instead of having the members click through the items one by one in configuration to fill them up.

 

[Fillip H.]

It still opens up a considerable amount of clutter, not to mention confusing people if there are available fields that aren't shown - that would leave them thinking those fields did not exist.

 

[jl255]

don't quite understand you.

but if the custom fields are set as mandatory, it means we want these fields completed. having members to navigate to the configuration page just to fill it up is counter-intuitive. members will forget or not know what they shld do next after purchasing.

instead after purchasing, it cld bring to a new page with all the items and their custom fields (highlighted whether mandatory or not), so members will know which fields MUST be completed, and which are optional.

besides, i don't think members purchase 100's of items at one go. I wld suspect most ppl purchase 1 item each time with a majority buying not more than 10 at a time.

 

[Fillip H.]

The "new page" idea would have the same problems as highlighted above.

As with anything new, it's a learning process figuring out how to use it