Bug Can't upload item icon

[triforceguy1]

Hello,

I'm trying to add a new item to the shop, and I have gone to upload a icon for the item, but it doesn't seem to upload at all. The item is made successfully, but when I go into the shop, it still displays the default question mark icon.

Could I get some help with this please?
Thanks in advance
Leon

 

[Fillip H.]

Have you made sure the styles/DBTech/Shop/items and styles/DBTech/Shop/items/shop folders are CHMOD 777?

 

[triforceguy1]

Have you made sure the styles/DBTech/Shop/items and styles/DBTech/Shop/items/shop folders are CHMOD 777?

Just modified the permissions and tried uploading the icons again, but they still are not working. If it takes a while for the effect to take place on a shared plan, I'll test it out tomorrow and post my results

 

[Fillip H.]

Are you sure file uploads are allowed on your shared plan? If it's a very restrictive host, they may have limited file uploads for security reasons.

 

[triforceguy1]

Are you sure file uploads are allowed on your shared plan? If it's a very restrictive host, they may have limited file uploads for security reasons.

I am pretty sure as I am able to upload images through posts and the MasterBadge Addon

 

[triforceguy1]

Any luck?

 

[Fillip H.]

I'll get back to you when I have more information

 

[triforceguy1]

I'll get back to you when I have more information

Fantastic
Is there any information I could provide?

 

[Fillip H.]

I'll debug it @ your site when I have time, I'm currently scrambling to get testing done for the Beta 2 update (featuring item & currency trading) as well as answering a bunch of emails. This issue requires pretty deep debugging which will probably take hours, so I need to make sure I have the time to properly look into it.

Also I just realised I should have given you the workaround for this problem instead of just saying "I'll sort it later"

You can upload the files you want manually via FTP to the styles/DBTech/Shop/items and styles/DBTech/Shop/items/shop folders (the first folder is for the tiny icon used in postbit, the second folder is for the bigger icon used in item lists everywhere).

 

[triforceguy1]

I'll debug it @ your site when I have time, I'm currently scrambling to get testing done for the Beta 2 update (featuring item & currency trading) as well as answering a bunch of emails. This issue requires pretty deep debugging which will probably take hours, so I need to make sure I have the time to properly look into it.

Also I just realised I should have given you the workaround for this problem instead of just saying "I'll sort it later"

You can upload the files you want manually via FTP to the styles/DBTech/Shop/items and styles/DBTech/Shop/items/shop folders (the first folder is for the tiny icon used in postbit, the second folder is for the bigger icon used in item lists everywhere).

That's fantastic, take your time
And good to know the workaround

 

[DragonByte Technologies]

Hello triforceguy1,

This ticket has now been closed with the status Fixed.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!