Pending Amazon SES reputation support

[Alfa1]

Amazon SES has reputation levels which you need to stay under or have your account suspended. There is one reputation metric for bounces and one for complaints. See:

Monitoring your Amazon SES sender reputation - Amazon Simple Email Service

Monitor your sending activity by tracking your bounce and complaint rates.

docs.aws.amazon.com

Using reputation metrics to track bounce and complaint rates - Amazon Simple Email Service

The reputation metrics console page contains the same information that the Amazon SES team sees when determining the health of individual accounts.

docs.aws.amazon.com

Reputation metrics messages - Amazon Simple Email Service

Additional information about messages that users might encounter when using the Amazon SES Reputation metrics console page.

docs.aws.amazon.com

Creating reputation monitoring alarms using CloudWatch - Amazon Simple Email Service

Procedures for creating an alarm in CloudWatch that notifies you when your account's reputation metrics reach certain levels.

docs.aws.amazon.com

Automatically pausing email sending - Amazon Simple Email Service

Includes information about protecting your sender reputation by automatically pausing Amazon SES email sending when reputation metrics exceed certain thresholds.

docs.aws.amazon.com

Please consider to implement support for SES sender reputation. With one or more of the following features:

1. Display admin alert and admincp message if sender reputation is in danger. (alarm)
2. Reduce email sending if sender reputation is in danger. Suspend sending of non-critical emails (activity summary, newsletters, etc) and only send critical email that users directly request, like registration activation and email confirmation. It may be useful to be able to set which mailings are critical or not.
3. Increase email sending if sender reputation has plenty of positive reputation. i.e. option to send Activity Summary mail to members who have been inactive for within the set number of days but active within a year before that. Maximize the number of emails sent to inactive users based upon the room that the SES reputation leaves, so that there is no chance of going near the dangerous levels.
   The benefit of sending to inactive members that this way we can slowly have our total memberbase mailed, bit by bit.

 

[DragonByte Technologies]

Hello @Alfa1,

Thank you for your suggestion for DragonByte Mail. Your request will be reviewed by a member of our team shortly.

Unless there are any problems preventing these features from being added to the product, this thread will not receive another reply until it is time to review logged feature requests for implementation.

We appreciate you taking the time to help us improve our products!


- DragonByte Tech Staff

 

[Fillip H.]

This does not appear to be feasible. XenForo itself does not include the SES part of the AWS API, and installing the AWS package causes the size of the generated zip file to balloon to 39 MB.

If you know of a way around this I'd be interested, but if not, this cannot be added to DB Mail.

 

[Fillip H.]

While I have been able to find a way to query the average bounce rate and complaint rate from CloudWatch, and I may be able to query alarms (to be investigated), there is absolutely no way I'm going to create any form of sending restrictions based on the resulting data.

Partially because this would involve constantly querying the API which will likely raise eyebrows on Amazon's end, and partially because I have exactly zero confidence in the data returned

It remains to be seen if I can patch the XF provided Amazon SDK or if I need to request the inclusion of Sns, SesV2 and CloudWatch services in the XenForo-provided build.