Bug Advanced Post Thanks Lite Not Working for some users

[Snehasallapam]

Hi there,

I have installed Advanced Post Thanks / Like Lite in our forum. I have installed quite a lot of dragonbyte products in it, including Dragonbyte SEO Pro. The problem that I would like to address right now is that Post Thanks/Like is not functioning for some users and its fine for others. I have tried my best to find out the reason but no avail. Could you please help me? Thanks in advance.

 

[Fillip H.]

Can you please be more specific? Just "it doesn't work" isn't enough information for me to assist you

 

[Snehasallapam]

Sorry for the vague info. As you click on the thumbs up icon, nothing seems to be happening. It simply doesn't respond. Javascript is enabled in the browser. I hope this explains it better. Thank you.

*Just found out, even this forum, it is not functioning. When I clicked thank and like icon of your post, nothing is happening.

 

[Fillip H.]

Have you checked the browser console info for any javascript errors?

 

[Snehasallapam]

Have you checked the browser console info for any javascript errors?

Yes I have checked it, Here is the screenshot of the same.

 

[Fillip H.]

I don't think that is related to the Thanks mod, although it would be worth contacting vBulletin support to have that error fixed then try again.

 

[Snehasallapam]

But then, only this feature is not functioning. Here, in this forum too, it is not working for me.

 

[Snehasallapam]

Update: The mod works in tapatalak and not in browsers. I have noticed that in vbulletin.org, some other users have also mentioned this. Has anbody found a solution? If so, please help me. Thank you.

 

[Fillip H.]

Please feel free to let me know when the console error in your previous post has been fixed and we can pick it up from there. I won't be able to assist you until there are no other error messages that could potentially be the cause of this.

 

[Snehasallapam]

Please feel free to let me know when the console error in your previous post has been fixed and we can pick it up from there. I won't be able to assist you until there are no other error messages that could potentially be the cause of this.

Thank you so much Fillip. This issue has been fixed. I am extremely embarrassed to tell you the reason for the error - I have failed to upload a file and that too thanks.php and surprisingly it was not throwing any error. Anyway thank you so much for the support.