ticket

  1. H

    Question Support

    I was trying to open a ticket but it didn't work. I am looking for an update for my email v2 or v2.1.3pl4 . You guys installed that software on my website. You also send me an update some time ago but it was by mistake deleted. I know this is not a support ticket site ,it is a forum but...
  2. J

    Bug Birthday Credits Problems (Thread 2)

    Well I never got around to trying this test and the ticket was closed eventually. I kind of forgot about it for a while, even though some people were still complaining about it every now and then. But today, someone forwarded me a notification for it. And then I checked their transaction log...
  3. W

    Support Ticket Disappeared?

    I tried to post a support ticket a few days ago, but there has been no response and now I can't find the ticket anymore. What should I do? For some specifics: I want to know the process for giving away all of the licenses from one of my sites to a new person. I'm not selling them, simply just...
  4. Fillip H.

    DragonByte Raffles v1.2.0 Released

    Hey all, We're releasing DragonByte Raffles v1.2.0 in order to add a new prize type as requested by our customers; Profit Share. You are now able to create a prize type that pays out a percentage of the profits from the raffle ticket sales. Let's say you want to use 500 as the minimum amount...
  5. Alan_SP

    Direct access to new support ticket system

    I just read in latest blog about new support ticket system and it looks great. It enables fast way to post new problems, suggestions, etc. I also see that it has special review page where we can see our tickets (http://www.dragonbyte-tech.com/ticket.php), but I didn't find direct link in navbar...
  6. CharlieDelta

    Missing Editer Functions In New Support Ticket Submission

    I really like the new support ticket submission. The only problem is it is missing the editor for adding things like images, etc.
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