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  1. Spinball

    Bug Server error here when trying to add a new address

    Yes, it's a UK VAT number and I put it in so that we don't get charged VAT. I'll change it now, thanks.
  2. Spinball

    Bug Server error here when trying to add a new address

    Have a look at your server error log. https://www.dragonbyte-tech.com/ Getting a server error on your site when trying to add a new address before checking out. Thanks
  3. Spinball

    Bug Invalid VAT Rate API response error

    Thanks for your help.
  4. Spinball

    Bug Invalid VAT Rate API response error

    So how can that member purchase? Do we just have to wait until the service is restored?
  5. Spinball

    Bug Invalid VAT Rate API response error

    There were 9 errors of this type: between 12:47AM and 12:51AM on Saturday. Then later at 10:47AM: then a minute later: then a minute later
  6. Spinball

    Bug Invalid VAT Rate API response error

    Hello, I have several server errors: The VAT number being used is DE328675180 for a German company. The user reports not being able to purchase.
  7. Spinball

    Bug Can't add attached images in to the full product description

    Actually if you use the attachment ID by looking at the URL of the attached image, yes, that works. Both [attach] and [attach=full] Thanks
  8. Spinball

    Bug Can't add attached images in to the full product description

    Ok, thanks for the clarification, Fillip. I understand what you are saying, but there is really only one field which really needs the product images including, and that's the main description. Why not put the Attach button under that and allow inclusion? Then it would mirror how products are...
  9. Spinball

    Bug Can't add attached images in to the full product description

    I've just upgraded to 2.3.0 and when editing a product, (at https://www.m2n.co.uk/community/dbtech-ecommerce/contact-us-essentials.12/edit) after adding a new image attachment, I have the proper Insert... Thumbnail and Full image options, but when I position the cursor at the correct location in...
  10. Spinball

    Question How do I remove a product from sale without deleting it?

    I'm closing my store, so want to remove all the products from sale, but have them in the system so I can continue to provide support.
  11. Spinball

    Bug Please enter an ID error - with no ID field visible

    One quick question. Is there a way to test the checkout system?
  12. Spinball

    Bug Please enter an ID error - with no ID field visible

    Some feedback for you there, then. Because I would never have guessed than in a million years. Thanks
  13. Spinball

    Bug Please enter an ID error - with no ID field visible

    Howdy, trying to add a new product and when I click save, I get
  14. Spinball

    Question Problems after screwing up the install

    I wasn't able to uninstall, but steps 1 through 4 worked fine. Then when installing from the archive, it halted with an error that the addons/DBTech folder is not writable. (I think I need to chown maybe? May have to ask my host Nimbus to make sure the FTP login and Xenforo processes are...
  15. Spinball

    Question Problems after screwing up the install

    Thanks for the reply. I ran the chmod as instructed. Before I could install from the archive, it also gave me a list of other folders and a single php script to also make writable, so I ran I appreciate the last line is redundant, but I'm wondering whether 0775 would have been wiser? Anyway. I...
  16. Spinball

    Question Problems after screwing up the install

    So I tried to install 1.2.4 on a 2.1 forum. Of course I got the error reported in another thread here because 1.2.4 is incompatible with XF 2.1. So I uploaded 1.5.1 thinking that doing that and refreshing the addons page would show me 1.5.1 to install, but it didn't. Still 1.2.4. So I hit...
  17. Spinball

    Bug Server error on install

    Ah bollocks, I downloaded the Xenforo 2.0 version. Done this too much. Assumed the top one was for Xenforo 1 :LOL: Ignore this thread, sorry.
  18. Spinball

    Bug Server error on install

    First of all, out of habit, I entered www.avforums.com as the domain for the license, where the actual domain is www.m2n.co.uk. https://www.m2n.co.uk/community/ But I can't see how to change this in my license. Anyway, on installing on to www.m2n.co.uk having just upgraded to Xenforo 2.1.4, I...
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