Bug Please enter an ID error - with no ID field visible

[Spinball]

Howdy, trying to add a new product and when I click save, I get

Oops! We ran into some problems.
Please enter an ID using only a-z, A-Z, 0-9, and _ characters.

 

[Fillip H.]

Downloadable versions are NOT for version numbers, they are platform definitions. F.ex. here, we have xf15, xf20 and xf21 if a product has different versions for those 3 platforms.

 

[Spinball]

Some feedback for you there, then. Because I would never have guessed than in a million years.
Thanks

 

[Spinball]

One quick question. Is there a way to test the checkout system?

 

[Fillip H.]

You can globally turn Sandbox mode on for payment profiles that support sandbox via config.php: $config['enableLivePayments'] = false;

If you use PayPal, you'll then be connected to PayPal's sandbox. You should set up a separate PayPal profile that connects to your sandbox account as opposed to your live account, and enable this in the eCommerce settings.

 

[Spinball]

Many thanks

 

[DragonByte Technologies]

Hello @Spinball,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[XenArabia]

I have the same problem here, I put xf21 in Downloadable versions but still the same alert

 

[Fillip H.]

I have the same problem here, I put xf21 in Downloadable versions but still the same alert

No, with the correct values in each field you do not get the same alert:

 

[XenArabia]

I found the problem is with the License prefix it must be with English letters cause I use the Arabic language.

 

[DragonByte Technologies]

Hello @Spinball,

As we have not heard back from you, your ticket regarding DragonByte eCommerce has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.