Search results for query: *

Heya, sorry for the delay. We don't offer a student discount, but we do offer discounts to people buying multiple licenses at the same time. If you want to PM myself or Fillip H. with the licenses you will be purchasing we can let you know what kind of discount we can offer. Regards, Cosmic

Please start a new thread for the issue as this one has already been assigned "not an issue" status and won't be seen by support.

Hello, We responded to your initial email yesterday. Please check your inbox/spam inbox. Regards, Cosmic

Features are added based on the demand for them. This means the more people who ask for a feature, the faster/more likely it is to be implemented. As time is a limited resource we have to prioritize features, and the fairest way to do it is to give priority to those features that most people ask...

Hi Bosss, The ability to download all updates forever is included in the lifetime license. If we allow users without the lifetime license to do this, it wouldn't be fair to users who purchased the lifetime licenses. You can extend your current licenses with 3month/1year/lifetime licenses (for...

Hiya, It's a possibility, but it's not on our immediate to-do list at the moment. That list is subject to change, but it's not something we're working on at the moment. Cosmic

It's currently on our to-do list for XenForo :)

Hi there, That's not considered a transfer as you still own the license/site involved. A license transfer would be you selling your license to someone else - as license purchases are subject to PayPal revocations etc. we have to treat the original purchaser of the license as the owner. Hope...

Dylan or Fillip H. should be able to answer this :)

You can read this to find out more on why google may not be indexing all of your pages: Ask an Expert: Why Isn’t Google Indexing All of My Site’s Pages? | Practical Ecommerce In short, there are many reasons google may choose not to index all of your pages, from how relevant it finds your...

Hi guys, The loyalty system was reformed several months back. We sent out emails asking for feedback on the proposed changes and had a number of blogs covering them. The overwhelming majority of customers supported removing the convoluted loyalty system in exchange for a new system which would...

We're looking into the best way to implement this, and it'll hopefully make it in into v2 on Monday. We want to make sure we get it right, though, so it might not make it into that release. Cosmic

For v2, which should be out on monday, there will be the ability to configure actions on IP addresses based on the following conditions: Tries & fails to log into X different existing accounts: Tries & fails to log into X different accounts which don't exist: You'll be able to ban, temp ban...

If you have a forum with 600 simultaneous users per second you would need a large number of connections available, yes. 1,200 connections is not impossible. Even a Windows server (which has more limitations than a Linux server when it comes to MySQL connections) can have 1,200 connections, as...

Thanks for bringing this to our attention. License renewals should not cost the same as a new license and we are fixing this. The actual cost of a renewals should be 50% of the cost of a new license. Fillip H. will post in here to let you know once the fix is live.

If I remember correctly the tiered dropdown is something we looked into but turned out to be very, very difficult to implement in an efficient and user-friendly way. Fillip H. will look into it and let you know, though. Cosmic

We do not currently offer demo versions of our pro modifications unfortunately. If you post questions about what the mod can/cannot do in the presales forum we'll be happy to answer, though.

Can you show me the unanswered questions from 2 years ago? They must have somehow been missed by our system and I would like to correct that and see them resolved. Please note that support of products is not something you pay for, as stated in the terms and conditions you agree to every time...

Hi Nirjonadda, We still support and update mods which have moved developer. Typically mods are updated based on feature request demand - the more people requesting new features for a mod, the higher priority it gets. If few people are requesting new features, it sadly becomes less of a...

Hi Bosss, Can you let me know what support issues you did not receive support for here? From browsing your history the only issues we were unable to assist you with were you requesting that we make individual customisations to our products for you for free, which we obviously are unable to do...