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Hi, we have your Member Map add on (paid version) installed on our 2.1 Xenforo board and it has worked great for years. All of a sudden we are getting server errors. I'm only marginally tech savvy - any idea why we'd be getting these all of a sudden (seems to have started at the start of the new...

I don't know how it occurred either - but I appreciate you taking the time to look at it and resolve it.

Sent you a PM Fillip H. and thanks

It's fine Fillip H.. I've had quite a few issues with the Newsletter, Post Thanks, and Gallery mods all purchased in the past 2 months. I'm sorry to express that publicly - I understand you can't address every site issue with every mod. I'm moving on and sorry for the irritable post.

I can poke around but I'm not sure I would know what I am looking at. I have good skills within vB admin functionality, but my cPanel and server knowledge is limited. This will be the last mod I purchase here brother (and I've purchased a lot) because the support response seems to be 'figure it...

Can you explain what you mean by 'manually inspect the dbtech_thanks_button table'? I'm not sure what you are asking?

When I turn on the 'Forum Stats' option, the display shows 5 items (with a missing icon for the 5th item) - but I only have 4 buttons/options built and turned on. I have cleared caches, run the maintenance options, rechecked settings - I cannot figure out why this 5th option is showing up...

I added some customized icons to replace the default ones. When I did so, I increased the size to 26x26 for those images. I have the icons displaying in the 'Above Signature' spot beneath forum posts. In order to not cutoff the larger images, I had TheLastSuperman adjust the row height in that...

I am basing it off seeing a banned member's name in the list of folks it was sending the newsletter to when I clicked 'Run Now' in scheduled tasks. So sounds like they may not receive it, it just looks like they will... I will let this one go unless I hear of someone getting it who shouldn't...

The users I saw the newsletter emailed to were ONLY in the 'Banned' usergroup, which as you said, should not be getting any emails. And yet it send it.

Since there are no Usergroup permissions for the Newsletter mod, how can we prevent Banned Users from receiving the Newsletter - it appears as if they are receiving them which obviously is not a good thing.

We recently upgraded to vBulletin 4.2.5 and to php 7.1. We have used the IBPro Arcade mod for years and have a ton of games (probably close to 3,000) we've found over the years. Unfortunately, our upgrades jacked up the Arcade template - and made a mess of our Arcade pages. Games still work but...

See attached screenshot. I want bigger icon images for 'Thanks', 'Likes', etc... at least 26 x 26. Based on the placement of my icons in the 'Above Signature' section, where can I extend the height of that field so that the larger icons are not cut off? I'm sure that's just a simple template or...

Actually, in the 'Search' section, you can prune any/all member clicks (either by category or all of them) as long as you are just doing one member at a time. Just clarifying that for anyone who may read this.

When on a member profile page, and on the Thanks/Likes tab, when trying to advance to the next page (whether clicking 'next', the page number, or entering page in drop-down), it takes you to the next profile tab, not the next page of results. In my case, it takes me to the 'My Activity' tab...

Hey, Sorry - one last question. I have a member who is a bit of an odd guy - in the first day of having this mod active he went in and 'Liked' nearly 600 individual posts. I have no idea why, and I have spoken to him asking him to stop spamming via the 'Likes' system, but the bottom line is now...

That all sounds reasonable but a) this mod was literally just installed so there's no way members have even had a chance to note the function exists or to have the opportunity to 'unsubscribe'. I understand your point about emails not going to folks who have opted out of administrator emails -...

Thanks Fillip H., I reinstalled everything and I was able to figure it all out and get it setup the way I wanted. Couple quick questions: 1) When I click the # of 'Likes' or 'Thanks' at the bottom of the post where I have it displayed, I see it pulls up the member's avatar and username. But for...

Are you saying in the site config.php file? I am a Super Administrator there. I'm not saying I can't see the left side menu at all, just that the options are very limited. To get to the point, what I am really asking is: 1) Does the newsletter get sent to ALL members at the frequency and time...

I purchased and installed the Likes system today. I do not need most of the functionality. Basically I want the 'Like this Post' text in the bar next to the 'report post' link (I have it set that way). When clicked I want the members liking the post listed at the bottom of the post, and the...