Question Settings for top and recent donators not working

[Jackko]

Have my Donate Drives set up, users started to donate. For the top / recent donators to be shown in the widget I had the initial settings 5 / 5. Now I changed the settings to 3 / 12, however the widget shows 5/5

 

[Fillip H.]

I'm unable to replicate this particular issue in the v3.1 version, though I did discover a couple of other issues with the Recent donation widget in that version.

I'll release RC2 shortly, I'd recommend upgrading to that version once the update is released

 

[Jackko]

Solved by RC2 Txs

 

[Jackko]

sorry to come back...the number of donators is updated, but the top donators sequence is not updated

example of top donors
user a 50$
user b 40$
user c 30$

user d donates 50$, no effect on the top donators list, still the same 50 / 40 / 30
I would have expected 50 / 50 / 40 instead.
Am I right or do I missing something?

 

[Fillip H.]

If they did not specify their donation as public, or it's unconfirmed, it will not affect their total donation amount.

 

[Jackko]

I can see the 50$ of user d in the "recent donations", so it is public I'd say, however it is not shown in the top donators. Also the sum of another user who donated twice worked. hmmm

 

[Fillip H.]

Can you check the xf_dbtech_donate_donation entry for this donation and see what it says?

 

[Jackko]

The user ID of the donation is 198

 

[Jackko]

Hi, anything else I can do to trace down the problem ?

 

[Fillip H.]

Sorry, I have been absolutely swamped with work lately, I've not had a chance to look at this yet

 

[Jackko]

txs for the honest answer, no problem as long as I know issue is not "lost in space". Will wait another week or so

 

[Fillip H.]

I've discovered the issue. I'll release a new update shortly that should address the issue where donations getting confirmed don't increase.

 

[Jackko]

Txs Fillip, I did run the upgrade, but the list looks still the same. Will correction kick in with the next donation or do I have to run a kind of "repair" ?

 

[Fillip H.]

You can edit and save the donation in the AdminCP (just change the donation to unconfirmed then change it back).

 

[Jackko]

perfect ! Great service

 

[Jackko]

just discovered another one... Donations beyond goal, but % remains 100% - absolutely nothing urgent

 

[Fillip H.]

That is correct. It's intended to only go to 100%.

 

[DragonByte Technologies]

Hello @Jackko,

We hope your ticket regarding DragonByte Donate has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

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