unsubscribed

Hi, I wonder if someone can help. I have had an email from a user who who says they have unsubscribed 3 times but are still getting emails. I can only assume it is the Newsletter subscription, as not sent any emails from VBMail for some time. How can I verify that a user has successfully...

I have one large maillist comprised of all members in goodstanding usergroups, minus those who have unsubscribed or or been unsubscribed because of bounced mail. There are 150k subscribers and 65k unscubscribed. I now need to create a new maillist, after moving old, inactive members into a...

I know there is a log of all unsubscribed users in the ACP but it lacks in some important data. This data could be useful in tracking whether the user unsubscribed manually or if it was done by bouncing. It could also help track down certain interests and why certain users unsubscribe. Date -...