This is a place for frequently asked questions about purchasing from DBTech.
Q: What exactly does purchasing get me?
A: Purchasing the product gets you support for life, and access to download the product and any updates for the period of time you select.
Q: Why do I have to enter a URL?
A: The URL you enter is the site that your product is licensed to. You are purchasing the right to use the product on that one website. Multiple websites require multiple licenses. If we find any websites running our products without a license, we will be filing DMCA notifications to the host, and if applicable seeking damages.
Q: I'm not sure if my product is legal, can you check?
A: Absolutely. If you send us the URL we can check this for you. If the product is not legal, you can purchase one from us.
Q: I would like multiple licenses, are there discounts available?
A: Yes, please send a Direct Message to Fillip H. for details.
Q: Do you do work on commission?
A: It depends on the product. It's something we're open to, but it depends on our schedule at the time.
Q: Do you offer professional installation for installing your mods on my site?
A: Yes, you can purchase this while buying your license, or later via the license list.
Q: Do you accept postal cash or cheques?
A: Unfortunately we do not. Stripe is the safest means of protecting our customers so we choose to use that method of payment for your safety, dealing with postal cash and cheques puts you at risk should your payment be lost in the post or sent to the wrong address. We hope you understand.
If you have any other questions, feel free to ask.
Q: What exactly does purchasing get me?
A: Purchasing the product gets you support for life, and access to download the product and any updates for the period of time you select.
Q: Why do I have to enter a URL?
A: The URL you enter is the site that your product is licensed to. You are purchasing the right to use the product on that one website. Multiple websites require multiple licenses. If we find any websites running our products without a license, we will be filing DMCA notifications to the host, and if applicable seeking damages.
Q: I'm not sure if my product is legal, can you check?
A: Absolutely. If you send us the URL we can check this for you. If the product is not legal, you can purchase one from us.
Q: I would like multiple licenses, are there discounts available?
A: Yes, please send a Direct Message to Fillip H. for details.
Q: Do you do work on commission?
A: It depends on the product. It's something we're open to, but it depends on our schedule at the time.
Q: Do you offer professional installation for installing your mods on my site?
A: Yes, you can purchase this while buying your license, or later via the license list.
Q: Do you accept postal cash or cheques?
A: Unfortunately we do not. Stripe is the safest means of protecting our customers so we choose to use that method of payment for your safety, dealing with postal cash and cheques puts you at risk should your payment be lost in the post or sent to the wrong address. We hope you understand.
If you have any other questions, feel free to ask.
