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Inside the dbtech folder there was a usertag_pro folder. It seems that something went wrong with the files inside this folder and we didn't realise it. In any case thank you very much for your support and the resolution. The hash tag is now working!!! :cool:

Thank you Fillip H. for the fast reply :) We know that Lite does not have the hash tag function and here is the problem. The upgrade to Pro or even the uninstall of Lite and then the installation of Pro cause the issue. The system somehow get confused and for that reason we still have in the...

Update regarding the problem. I manage to replicate the problem into a new test installation of vbulletin platform with and without plugins and custom templates. Everything is OK with hash tags when you install a pro on a clean system. The root for the problem caused from the upgrade Lite to...

I will try it and I will let you know! Many thanks! :)

I have checked it! Everything is set to No :(

Hello! We have justed added this great module. However we face a strange problem. Everything seems to work OK, except hash tags! If you enter #something nothing happened! Options are enabled in admincp and users can see "Hash Tag Subscriptions" option inside their control panel. Is...