Bug When uploading cant press save

[Adam H]

Hey guys, just installed this and not sure whats wrong.

I press upload image , select the image etc , press the button for the next screen and it shows me the image , however when i then try and press "save" the button doesnt click ?

Any ideas ?

Never had it with any other installs before ?

using the latest version of the gallery , couldnt remember what that was above

 

[Dylan]

Could I get a temp admin account? I'll go take a look and see what's going on.

For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Adam H]

I have PM'd you the login details yesterday morning , any ETA on when this is all going to be solved ?

 

[Dylan]

I'm looking at it, it's not an error I've run into before so I'm trying to troubleshoot the problem. It's saying that YAHOO isn't defined which is weird since that's an OOB thing with vB. Could I get ftp access?
Sorry for the troubles.

 

[Dylan]

I just had an idea and checked again, it looks like it's having a problem with the sub directory. I took off the /gallery/ and it works fine.
I'll have to go over the code and see what the problem is.

 

[Dylan]

Adam, did you have a folder for the gallery? I went to check something on your ftp and I don't see it on your server anymore.

 

[Adam H]

Adam, did you have a folder for the gallery? I went to check something on your ftp and I don't see it on your server anymore.

HI Dylan,

Nothing has changed since you last looked other than i had to add :

#picturelink img {
max-width: 500px;
}

To the additional.css because the image was stretching out side of the screen on the display picture page.

 

[Dylan]

There is a stylevar that you can set the max width on images for that style.
I'm surprised it was working before then, I don't see a gallery folder but you had it set to run with www.site.com/gallery/dbtgallery.php Not sure how it found the file since there was no gallery directory heh.

Is it ok running how it is now?

 

[Adam H]

Seems its working yes, ive just tried using the :

{vb:raw show.gallery_ui_block}

And it doesnt seem to be working no matter what template i put it in, is there any special instructions that need to be done ?

 

[Dylan]

Ah sorry, that wasn't supposed to be in there. The code wasn't ready at release time so I thought I removed it, must have accidently left the option setting in there.

 

[Adam H]

Another bug seems to have come up :

Also need the DBT guy to come back and take a look at the statistics on the user profiles on gallery - they are not updating with the number of comments made on that particular user's uploaded images.

Also is the anyway to add the ability for users to report an image ?

 

[Dylan]

I'll check the comments. There is no way to report an image. If you want, create a new thread as a feature request and I'll look into adding it in the next release.

 

[Dylan]

I don't see a problem, where is it at? I look at an image, if there's 2 comments it shows that it has 2 comments in the info box.