Annomate Dave
Customer
I have the welcome event setup and it worked just fine until I required users to verify their email address when registering. Now, they get 100 points 2 times (when they register and when they click the email link). I understand they are in 2 different usergroups (Awaiting verification and registered users). In my settings for the welcome event I have the "Registered Users" group selected as the only group to earn this welcome event. Under >Admin > Usergroup manager > Users awaiting verification I also set that group to not be allowed to earn VB Credits.
It seems that when they register no points show up in transactions until they actually click the link in the email. Once they click the link, both events show up. The interesting thing is that the times are different (the first transaction shows up about the time of registration, the second shows up at the time of clicking the link). Attached screen shows the time difference on two examples.
Am I missing something easy here or is this a potential bug?
It seems that when they register no points show up in transactions until they actually click the link in the email. Once they click the link, both events show up. The interesting thing is that the times are different (the first transaction shows up about the time of registration, the second shows up at the time of clicking the link). Attached screen shows the time difference on two examples.
Am I missing something easy here or is this a potential bug?