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Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
I don't hand out ftp info but I am willing to provide more sensitive data you request. let me know.
 
DBSEO CP Info:

Rewrite "Show Post" URLs (YES)
Show post urls set to [post_id]-post[post_count].html


htaccess

RewriteCond %{REQUEST_URI} !(admincp/|dbseocp/|modcp/|cron|mobiquo|forumrunner|api\.php)
RewriteRule ^((archive/)?(.*\.php(/.*)?))$ dbseo.php [L,QSA]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !/(admincp007|dbseocp|modcp|clientscript|cpstyles|images)/
RewriteRule ^(.+)$ dbseo.php [L,QSA]
 
I will require a method of gaining access to your files and modify them, so that I can add debug data. cPanel File Manager or equivalent is not sufficient, as editing files via such interfaces takes significantly longer than being able to use FTP or SFTP over SSH.

If you are not willing to provide me with a method of gaining access to your files, then I'm afraid I will be unable to assist you with this issue.
 
Are you sure you did not accidentally leave vBSEO enabled in the product manager?

A few rewrite issues were discovered on another customer's site that were fixed by disabling the vBSEO product even after removing its .htaccess entries.
 
Hmm, in that case I've no idea - as your own tests here on DBTech demonstrated, the showpost rewrite & redirect is working fine for us although there does appear to be an issue with the postcount variable - that doesn't appear to impact the actual functionality, though.
 
Unfortunately, since no-one else has ran into this issue, I really couldn't say without the aforementioned access :(
 
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