Bug Language Encoding issue

[sharma]

Hi,
Refer Thread: https://www.dragonbyte-tech.com/threads/several-bugs-in-forum-url-rewrites.22421/#post-113171

Sorry for the delay, since i was travelling! Now, we have two issues.

1) Search results not redirecting to the respective links, instead its redirecting to the homepage.
2) Foreign language ( Tamil, Sinhala) URL is encoding like -2990-3009-2965-2990-3010-2975-3007-/ instead of that name.
Example: http://bit.ly/2LaiFW0

You can test this two issues directly accessing our forum https://www.hub.lk/

 

[Fillip H.]

Have you made sure to enable UTF-8, convert URLs to UTF-8 and set non-latin characters to Keep?

 

[sharma]

Yes, Please check : https://prnt.sc/jphhre and https://prnt.sc/jphi16

 

[Fillip H.]

What encoding is your forum language in?

 

[sharma]

UTF-8 , Please check : https://prnt.sc/jpsag8

 

[Fillip H.]

No, that is not the correct setting. First of all, the settings should look like this:

You have the friendly URLs enabled, so DBSEO is never going to work for you until you fix your settings.


Secondly, I need your language's character encoding, from the Language Manager page, e.g.

 

[sharma]

Hi,

Language: https://prnt.sc/jqygam
Search Engine Friendly Page Updated : https://prnt.sc/jqygf4

Still, I'm having the same problem.


Example,
1) This is test page which i created in Tamil Language and its showing strange URL instead of vanity URL, Check : http://bit.ly/2Hi7pnT
2) User name URL showing strange http://bit.ly/2LaiFW0

 

[Fillip H.]

Can you please PM me with an FTP and AdminCP account so I can look into this further?

 

[sharma]

I just pm'd you the credentials.

 

[Fillip H.]

I'll look into this as soon as I have time, thanks

 

[Fillip H.]

Unfortunately this is not going to work @ your site because your site is primarily running non-UTF8 URLs. The UTF8 setting is only going to work if your language is set to use UTF-8, and you do not use latin1 characters on your site.

I have investigated the search result issue after changing the configuration and I cannot replicate it at the moment, so it seems like that issue has been resolved.

Unfortunately I cannot assist with enabling your URLs to use UTF-8, as it is not compatible with your forum. Sorry

 

[sharma]

1) Oops.
2) Yep, it's working fine now.
3) Understand.

 

[DragonByte Technologies]

Hello @sharma,

We hope your ticket regarding DragonByte SEO has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[sharma]

After requesting the fix, my forum URL been changed without my consent! which is damaging the indexed pages and thousands of not found errors in GWT.

If it this a different mod then you can say you don';t aware of that! but its a SEO mod exclusively developed for VB SEO purpose and then you must know the potential issues of changing a small parameter in the URL.

Honestly, dissapointed.