Question Have to click "Purchase" twice for popup to show?

[kenson]

I'm not sure if this is a bug, a host issue, or a cloudflare issue. But lately, whenever someone wants to purchase something from the shop, they have to hit the "Purchase" button twice for the add to cart button to show.

This button has to be clicked twice to get the popup to appear for some reason. Any ideas what may be causing this?

 

[Fillip H.]

Are there any notices in the server error log or the browser’s console?

 

[kenson]

Are there any notices in the server error log or the browser’s console?

Nope, no errors in ACP.

There is a browser one though. MS Edge:


Full error:

team-raptor.27/:960
 Uncaught TypeError: a[0].querySelectorAll is not a function
    at HTMLDocument.<anonymous> (team-raptor.27/:960:52)
    at HTMLDocument.dispatch (jquery.min.js:2:43090)
    at v.handle (jquery.min.js:2:41074)
    at Object.trigger (jquery.min.js:2:71513)
    at HTMLDocument.<anonymous> (jquery.min.js:2:72108)
    at Function.each (jquery.min.js:2:2976)
    at S.fn.init.each (jquery.min.js:2:1454)
    at S.fn.init.trigger (jquery.min.js:2:72084)
    at Object.activate (core-compiled.js?_v=76cd5e39:44:50)
    at h (core-compiled.js?_v=76cd5e39:48:158)
(anonymous)    @    team-raptor.27/:960
dispatch    @    jquery.min.js:2
v.handle    @    jquery.min.js:2
trigger    @    jquery.min.js:2
(anonymous)    @    jquery.min.js:2
each    @    jquery.min.js:2
each    @    jquery.min.js:2
trigger    @    jquery.min.js:2
activate    @    core-compiled.js?_v=76cd5e39:44
h    @    core-compiled.js?_v=76cd5e39:48
(anonymous)    @    core-compiled.js?_v=76cd5e39:121
(anonymous)    @    core-compiled.js?_v=76cd5e39:48
c    @    core-compiled.js?_v=76cd5e39:90
setupHtmlInsert    @    core-compiled.js?_v=76cd5e39:46
e    @    core-compiled.js?_v=76cd5e39:121
(anonymous)    @    core-compiled.js?_v=76cd5e39:121
m    @    core-compiled.js?_v=76cd5e39:39
c    @    jquery.min.js:2
fireWith    @    jquery.min.js:2
l    @    jquery.min.js:2
(anonymous)    @    jquery.min.js:2
load (async)       
send    @    jquery.min.js:2
ajax    @    jquery.min.js:2
ajax    @    core-compiled.js?_v=76cd5e39:41
XF.activate.XF.loadOverlay    @    core-compiled.js?_v=76cd5e39:121
show    @    core-compiled.js?_v=76cd5e39:341
toggle    @    core-compiled.js?_v=76cd5e39:341
click    @    core-compiled.js?_v=76cd5e39:340
_onEvent    @    core-compiled.js?_v=76cd5e39:149
c    @    core-compiled.js?_v=76cd5e39:147
(anonymous)    @    core-compiled.js?_v=76cd5e39:151
dispatch    @    jquery.min.js:2
v.handle    @    jquery.min.js:2

 

[Fillip H.]

Are you using digitalpoint Better Analytics? See this post onwards:
Post in thread '[DBTech] DragonByte eCommerce [Paid]'
https://xenforo.com/community/threads/dbtech-dragonbyte-ecommerce-paid.146303/post-1676875

 

[kenson]

Yes, I am. I don't plan to remove it, since it gives much more detailed data in analytics dashboard than without.

 

[Fillip H.]

Then there's nothing more I can do, as I don't believe I'm doing anything non-standard. You would need to report the bug to him, and he can let me know if I need to make any changes.

 

[kenson]

I've disable that overlay tracking, but I hope that he can fix that issue so I can re-enable it. I like to have the extra detailed analytics.

Now it seems to work fine.

 

[DragonByte Technologies]

Hello @kenson,

We hope your ticket regarding DragonByte Shop has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @kenson,

As we have not heard back from you, your ticket regarding DragonByte Shop has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.