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angeljs

Customer
Expand not working & VB Reviews Still Active

Hi, I've just installed version 2 of this mod but the 'Expand' link doesn't work when the box is compressed, though the 'Shrink' one does. Also, I've set the vBulletin ratings to be disabled but they are still showing.
 
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Sorry about the problems. Could I get a temp admin account and ftp to troubleshoot the problem?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it :D
 
Oh dear, there seems to be another problem. I can create new threads with no issues, but when I reply to one I receive just a page full of code:

screenshot.jpg

First line is:

Code:
[B]Fatal error:[/B] Field [I]dbtech_trating_disabled[/I] is not defined in [I]$validfields[/I] in class [B]vB_DataManager_Post[/B] in [B][path]/includes/class_dm.php[/B] on line [B]515[/B]
 
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Sorry about that, if you can enable that ftp account again I'll fix it, or I can send you a file to upload, whichever is easiest for you
 
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vBulletin 4.x.x
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