Question Installation problems

[Flytalk]

Hi guys,

I just created a mock sub-domain to test out the review mod you developed but it doesn't want to upload the .xml file when I am in my admin control panel.

Am I doing something wrong?

Thanks for your help.

 

[Fillip H.]

Can you please be more specific as to the issue you're experiencing?

 

[Flytalk]

Hi Fillip H.,

So I did the following:
1) Downloaded the Reviews add-on
2) Created a subfolder on the domain I am working called flytalk.co.za/review
3) Installed vBulletin afresh on it
4) Uploaded the add-on files to that subfolder
5) Went to the backend of vBulletin
6) Tried to upload the product-dbtech_review.xml via the plugins & products category
7) AND I only got the following message: Internal Server Error

Any reasons why it is doing that?

 

[Fillip H.]

Please inspect the server's error_log file for the real error message behind a 500 ISE. If you do not know how to do this, please contact your host for assistance.

 

[Flytalk]

Hi Fillip H.,

I have inspected the errors.log file and only see: [Thu Oct 23 10:22:46 2014] [error] [client 105.236.251.234] File does not exist: /home/flytalkv/public_html/500.shtml, referer: Log in - Flytalk Reviews - vBulletin Admin Control Panel

What does that mean? My host doesn't want to help me out on this one.

I appreciate your input.

 

[Fillip H.]

That's not a useful error message, sorry to say All that means is that your server is lacking a custom HTML file for displaying the "Internal Server Error" message, it doesn't actually let you output the real message.

If you PM me with an FTP and AdminCP account, I can see if there's anything I can do to get it installed.