Question Fix Page Format

[Robert Morrison]

As you can see in the Website URL, the formating of the page is off and looks bad. This is out of the box, how do I fix this?

 

[Cosmic]

Can you post a screenshot with exactly what the problem is?

Also, does this happen on the default skin or only on a custom skin?

 

[Robert Morrison]

Can you not see the link? Do I need to fix the permissions?

http://i.imgur.com/DQgGc.jpg

This is with the custom template, it working on default doesn't help me since we don't use it.

 

[Ozzy47]

So is it working on default or not? It does help us debugging the issue as we know if it is a issue with the mod, or a issue with the style you are using.

 

[Robert Morrison]

The default is fine, the default skin doesn't have fixed width.

 

[Ozzy47]

Ok cool, Dylan will answer you as soon as he can, thanks.

 

[Dylan]

It's a problem with the style. The style doesn't use sub navigation and isn't setup for mods that use it. Are you using the navigation manager for the button? If you are, you can probably play with it so the main button is a dropdown with the items like your Team menu is.

 

[Robert Morrison]

I am not using the default navigation, the skin was designed before the update so it's using a tabs plugin. I've tried disabling it and modifying the navigation but the links aren't showing up correctly when I try. So I figured I could just edit the spacing of areas or even just make the view image part smaller. idk

 

[Robert Morrison]

Still no dice.

 

[Dylan]

If you want to give me a temp admin account I can try and get it working.

For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[Antoine Stratigopoulos]

I have the same problem. Do you have a solution? sorry for my english, i'm french. No problem with the default skin
Thx

 

[Cosmic]

I have the same problem. Do you have a solution? sorry for my english, i'm french. No problem with the default skin
Thx

View attachment 3548

You should start your own thread to ensure the dev sees your post and is able to resolve it

 

[Robert Morrison]

Who should I send it to?

 

[Ozzy47]

Who should I send it to?

Send the info to Dylan, with a link to this thread so he knows what the pm is about.

 

[Dylan]

It looks like you haven't set the max width of the image. You can either set it in your profile for yourself or in the theme stylevars. Since you have a fixed skin it's highly recommended you set the stylevar. Depending on the width of the skin, if it's say an 800px width skin then I'd try setting the stylevar to be 450 and see how it fits.