Question Double user info

[bosss]

Hello

On my test site I get double user info in postbit. Some solutions?

Will attach picture!

Also in my product info shows ver. 1.1.0 b1 and in client area latest version is 1.0.5 which I install for some hours ago! Mmaybe I downloaded wrong version?


regards

bosss

 

[Fillip H.]

Sorry, the forums seem to have eaten my response.

You'll need to edit the user info out of the postbit_legacy template.

Change the relevant part of the template to this:

			<vb:if condition="$post['userid']">
				<hr />
				<dl class="userinfo_extra">	
					{vb:raw template_hook.postbit_userinfo_right_after_posts}
				</dl>
				{vb:raw template_hook.postbit_userinfo_right}
				<div class="imlinks">
					{vb:raw post.icqicon} {vb:raw post.aimicon} {vb:raw post.msnicon} {vb:raw post.yahooicon} {vb:raw post.skypeicon}
				</div>
			</vb:if>

 

[bosss]

Thanks - I do that and no is not double ...but still have one small issue - can not get reputation info in postbit tabs ...I enabled in admincp - options ..in my profile settings ..made rep. info active and put them in user info#1 tab ...but nothing shows ... (mean reputation power text in postbit)

some help?

regards

bosss

 

[Fillip H.]

You can use this code in a new View for reputation info:

<vb:if condition="$show['infraction'] OR $show['reppower']">
<dl class="user_rep">
	<vb:if condition="$show['infraction']">
	<dt>{vb:rawphrase infractions}</dt> 
	<dd>{vb:raw post.warnings}/{vb:raw post.infractions} ({vb:raw post.ipoints})</dd>
	</vb:if>
	<vb:if condition="$show['reputation']">
		<vb:if condition="$show['reppower']">
	<dt>{vb:rawphrase reppower}</dt> 
	<dd id="reppower_{vb:raw post.postid}_{vb:raw post.userid}">{vb:raw post.reppower}</dd> 
		</vb:if>
	</vb:if>
</dl>
</vb:if>

 

[bosss]

No luck.... cleared cache ..updated all and refreshed browser ...


regards

bosss

 

[Fillip H.]

Have you used the UserCP options for this mod to re-order your tabs / views for your user? If so, you may need to update this newly created view there as well.

 

[bosss]

Have you used the UserCP options for this mod to re-order your tabs / views for your user? If so, you may need to update this newly created view there as well.

I did not made any changes in usercp - settings for postbit tabs ... I saved changes (what was default) ... and refresh again and no result in postbit.

regards

bosss

 

[Fillip H.]

Could you please create and PM me with a temporary FTP and AdminCP account?

For security reasons, we recommend you create a new FTP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues.

The same applies to AdminCP accounts; they should ideally be temporary accounts created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the FTP account has access to the forum files, and that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it

 

[bosss]

PM sent!

regards

bosss

 

[Fillip H.]

Is there a reason why your site randomly takes 30+ seconds to load a page or fails to load with a timeout error? It makes it a lot harder to debug this issue when I have to sit and wait for a very long time for each page to load.


Update: The FTP now fails to load any directories and the front-end has been loading for over a minute without completing. I will have to give up attempting to look into this this until your server has been fixed.

Let me know when you have fixed these issues so I can proceed.

 

[bosss]

Is there a reason why your site randomly takes 30+ seconds to load a page or fails to load with a timeout error? It makes it a lot harder to debug this issue when I have to sit and wait for a very long time for each page to load.

No, had not that problems before.

regards

bosss

edit: Just check and loads fine both (test and main).

 

[Fillip H.]

It seems like I can access the site correctly now. I've solved the issue on your test site by slightly altering the "reputation" view.

 

[bosss]

It seems like I can access the site correctly now. I've solved the issue on your test site by slightly altering the "reputation" view.

Do not understand - what I must do if decide to install on main site? " altering the "reputation" view? Please explain more.

Thanks for help and Your time.

regards

bosss

 

[Fillip H.]

This is the contents of the "Reputation Info" that is working on your test site:

<vb:if condition="$show['infraction'] OR $show['reputation']">
<dl class="userinfo_extra">
	<vb:if condition="$show['infraction']">
	<dt>{vb:rawphrase infractions}</dt> 
	<dd>{vb:raw post.warnings}/{vb:raw post.infractions} ({vb:raw post.ipoints})</dd>
	</vb:if>
	<vb:if condition="$show['reputation']">
	<dt>{vb:rawphrase reppower}</dt> 
	<dd id="reppower_{vb:raw post.postid}_{vb:raw post.userid}">{vb:raw post.reputation}</dd> 
	</vb:if>
</dl>
</vb:if>

If it doesn't work on your live site, try replacing the HTML code of the view with that code.

 

[bosss]

Now is clear.

Thanks again for help.

regards

bosss