Originally raised here :
Continues to happen... three in the last week where donations have been made, and they are confirmed and successful, but days/weeks/months later later their status reverts to "registered" (the donation process "upgrades" them to "Site Supporter" for a year).
Entry in xf_user_change_temp :
Start :
GMT: Thursday, August 5, 2021 8:17:08 AM
Your time zone: Thursday, August 5, 2021 9:17:08 AM GMT+01:00 DST
Relative: 3 days ago
End :
GMT: Friday, August 5, 2022 8:16:35 AM
Your time zone: Friday, August 5, 2022 9:16:35 AM GMT+01:00 DST
Relative: In a year
Donation status :
User :
They have lost "site Supporter" as the secondary group, which "upgrades" them....
Many thanks
Paul
Question - Donations with upgrades reverting to "standard" status randomly
Hi guys, So - The way i have donate set up is fairly simple... User donates (via paypal) to one of three categories - lets call them A, B and C. When donation is confirmed, user gets upgraded to "site supporter" status, which lasts for 365 days... this gives them rights to post in specific...
www.dragonbyte-tech.com
Continues to happen... three in the last week where donations have been made, and they are confirmed and successful, but days/weeks/months later later their status reverts to "registered" (the donation process "upgrades" them to "Site Supporter" for a year).
Entry in xf_user_change_temp :
1260 | 2517 | dbtechDonate-1375 | groups | dbtechDonate-1 | NULL | NULL | 1628151428 | 1659687395 |
Start :
GMT: Thursday, August 5, 2021 8:17:08 AM
Your time zone: Thursday, August 5, 2021 9:17:08 AM GMT+01:00 DST
Relative: 3 days ago
End :
GMT: Friday, August 5, 2022 8:16:35 AM
Your time zone: Friday, August 5, 2022 9:16:35 AM GMT+01:00 DST
Relative: In a year
Donation status :
User :
They have lost "site Supporter" as the secondary group, which "upgrades" them....
Many thanks
Paul