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I am trying to add a new user as an administrator. I've edited my config.php file to add his user ID number to the appropriate places. Double checked his number is in Super Admins. In his user manager I checked the box Administrator. When he logs in he sees the Admin button and Mod button at...

Can you explain what the table dbtech_registration_session is used for in my vb database? I'm trying to clean and reduce the size of my database so I can migration to a new host. This table is in the top 3 of my largest at 150 MB. Can I safely empty it's contents without crashing my site? What...

I currently have an issue creating a backup of my vB database. Upon further investigating I found inside my database I have a table called dbtech_forumads_impression. This table is 1.1 GIG in size! Every time me or my web host tries to export our database we get to this table and the server...

im trying to move my database to another server and the .sql file gets hung up on the db_tech forums impression table becuase its too large... what is db_tech forum impression and how can i reduce that file size?

I'm either going crazy or I just don't have access to it but I'm trying to locate the forum for support on the Forum Ads Pro product. Can you please point me in the right direction or tell me I'm not crazy and I just didn't have access to see it?

When I enable dbSEO the 'Forum' tab will not work correctly. It is set to open forum.php but no matter what I do it seems to be pulling a variable or statement somewhere that is defaulting it to the root of the directory with no PHP file specified. I've made sure we are set to 'Standard' on...

This is a first time clean install of the DB Gallery and when I go to edit instance I get the following errors between edit instance and instance permissions. Before I get to far into this I wanted to see if there is a fix for this. Warning: Illegal string offset 'name' in...

After updating to VB 4.2.2 I'm getting the following error. Warning: Non-static method NOTIFCACHE::init() should not be called statically in ..../dbtech/notifications/core/class_notifications.php on line 37 I have hooks disabled currently but can turn them back on if you would like to see the...

When I go into the Admin console and open 'Configure Tabs', I cannot drag and drop anything. I also can no longer change the order of the tabs using the drag and drop option. I'm not sure when this broke since we have not changed icons in over 6 months but we've kept the versions current and...

When I updated to the latest version of the editor tabs we lost all of our tabs on both the quick post and advanced post options. If I go into user CP all of the features for seeing the icons and adding favorites work fine. I've verified all permissions are correct and tried applying the...

I had a number of odd bugs crop up after installing vBAnalytics. Biggest issue - Breaks "Thread Display Option" tool that allows users to change the forum sort order. When they set the options and click on 'Show Threads' they get "Invalid Forum specified. If you followed a valid link, please...

Just minor things. I have the Global Branding free option but the branding is still showing up in the footer for this plugin. It is reporting as v1.1.0 beta 1 (PRO). The plugin for Modification Version Checker keeps telling me version 1.2 is available but its not showing up in the...

Unless I'm just missing something in the instructions; I cannot find away to add all uses on our board to a new mailing list?? This is secondary and I believe a request has already been submitted to have new registrations automatically added to lists.

I ran a clean install, added the branding free code. Go into my profile and create a category, create the template. Everything looks great Go into a forum and create new post, select the template and it populates with HTML coding instead of BB coding which is how it was entered. Thoughts...