Question How do I get it to automatically confirm donations?

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Nelson

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It is no longer automatically confirming donations. What setting needs to be changed so it does that?
 
Check this: Paypal IPN settings you would have to go here on your PayPal account: My account tab > Profile > My setting tools > Instant payment notifications (Middle of the list) > Update. Make sure it is enabled and it is pointing to your sites url.

If it is already set up correctly, then check out, your server's access logs and see if it is actually trying to access your site, should look something like this, 173.0.81.1 - - [28/Aug/2012:21:29:57 +0100] "POST /vbdonate_gateway.php HTTP/1.0" 200 - "-" "-", and then check your sites error log and see if you see something like this, [Tue Aug 28 21:29:57 2012] [error] [client 173.0.81.1] client denied by server configuration:
 
Check this: Paypal IPN settings you would have to go here on your PayPal account: My account tab > Profile > My setting tools > Instant payment notifications (Middle of the list) > Update. Make sure it is enabled and it is pointing to your sites url.

If it is already set up correctly, then check out, your server's access logs and see if it is actually trying to access your site, should look something like this, 173.0.81.1 - - [28/Aug/2012:21:29:57 +0100] "POST /vbdonate_gateway.php HTTP/1.0" 200 - "-" "-", and then check your sites error log and see if you see something like this, [Tue Aug 28 21:29:57 2012] [error] [client 173.0.81.1] client denied by server configuration:

It is set up correctly and still not confirming.
It did so at one point, then stopped.
 
What about this, you made no mention of it.

If it is already set up correctly, then check out, your server's access logs and see if it is actually trying to access your site, should look something like this, 173.0.81.1 - - [28/Aug/2012:21:29:57 +0100] "POST /vbdonate_gateway.php HTTP/1.0" 200 - "-" "-", and then check your sites error log and see if you see something like this, [Tue Aug 28 21:29:57 2012] [error] [client 173.0.81.1] client denied by server configuration:

Post the log entries if they exist.
 
Check this: Paypal IPN settings you would have to go here on your PayPal account: My account tab > Profile > My setting tools > Instant payment notifications (Middle of the list) > Update. Make sure it is enabled and it is pointing to your sites url.

No such locations on the PayPal web site anymore.
 
What about this, you made no mention of it.

If it is already set up correctly, then check out, your server's access logs and see if it is actually trying to access your site, should look something like this, 173.0.81.1 - - [28/Aug/2012:21:29:57 +0100] "POST /vbdonate_gateway.php HTTP/1.0" 200 - "-" "-", and then check your sites error log and see if you see something like this, [Tue Aug 28 21:29:57 2012] [error] [client 173.0.81.1] client denied by server configuration:

Post the log entries if they exist.
 
Here are the CORRECT instructions:

How to get started

Check your account status. Login to PayPal. Go to your PayPal Profile and click My settings. Confirm that your “Account type” is either Premier or Business, or upgrade your account.


Check your API settings. Click My selling tools. Expand “Selling online” if needed and check “API access.” Click Update and Add or edit API permission or View API signature.

In your PayPal Profile, click My selling tools, click Instant Payment Notification. Follow the instructions to enable your IPN including entering your Notification URL.

To create a basic IPN listener script, information is available in the following document: How To Process Instant Payment Notification Messages.
Install your script on your website at the Notification URL you specified in your PayPal Profile.
Test your script using the PayPal Sandbox. (Registration is free.)


Once you’ve verified that your implementation works correctly in the Sandbox, you’re now ready to go live.


Now, the issue is 1) what goes into the API access entry and

2) what goes into the IPN entry.
 
1) what goes into the API access entry and

2) what goes into the IPN entry.

It is STILL not auto-confirming.
 
Sorry for the delay Nelson, I'd not noticed you'd not got an answer. I'll take a look into it and see if I can find an answer for you beyond what Chris has suggested. :)
 
No problem, only been waiting 7 days..... ;)

Is Chris working for you guys now? (again).

If so, his responses regarding the PayPal settings was incorrect....I have noted the correct path to the PayPal options above.
The question is what needs to be entered there in the API area in order to get the PayPal site to revert to the script and confirm payments.
 
Ummmmm, no. As my signature states:



I no longer work for DBTech and cannot offer official help with any questions or problems, please contact a member of the DBTech team for information on products and support. Any support I may give is unofficial.
 
No problem, only been waiting 7 days..... ;)

Is Chris working for you guys now? (again).

If so, his responses regarding the PayPal settings was incorrect....I have noted the correct path to the PayPal options above.
The question is what needs to be entered there in the API area in order to get the PayPal site to revert to the script and confirm payments.



Okey doke...

Still waiting for an answer to my question (above) about auto conformation of donations.
 
I'll attempt to look into this on your site, could you please PM me with FTP and AdminCP information? Thanks, and sorry for the delay in resolving this :(
 
I've extensively tested this on your site, and I've determined that the problem most likely exists in the communication between PayPal and your site. It's likely that a firewall is blocking the communication, and I would advise you to temporarily test your site with all firewall software & hardware disabled and see if this works for you.
 
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