Question "Digital" products cannot be purchased?

[Chod]

I set up a digital product to test my new installation, and it seems like digital products have no way to be purchased in the store? Is this intentional?

I need a product that has renewal terms and can be purchased by the customer (rather than manually assigned a key) in the store, how can I do this?

Thanks

 

[Fillip H.]

Did you also add a download for it?

 

[Chod]

Yes I did, using the "external link" option

 

[Chod]

I've also tried just now using the "attachment" option, still no purchase button. Is it because my user is also the owner of the product?

 

[Fillip H.]

That was going to be my next step; I’d recommend creating and assigning the products to a company user like I do here

 

[Chod]

Assigning the product to a different user solved it, thanks for the help

 

[DragonByte Technologies]

Hello @Chod,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been scheduled to be closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

[DragonByte Technologies]

Hello @Chod,

As we have not heard back from you, your ticket regarding DragonByte eCommerce has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.