Oops! We ran into some problems.

U

User21

Customer

• Mar 21, 2019

• #1

Hello,

I have XF2.1.1 When trying to add tags in DragonByte eCommerce, I get this:



Also when I write something in "Description", it is not saved.

It is Admin account, all permissions are allowed.

Can someone help me with this please?

 

Fillip H.

Staff member

Owner

Developer

Customer

• Mar 21, 2019

• #2

User21 said:

It is Admin account, all permissions are allowed.

Click to expand...

Are you editing the product in the AdminCP or the front-end?

 

U

User21

Customer

• Mar 21, 2019

• #3

AdminCP. but I have tried both options. Nothing helped.

 

Fillip H.

Staff member

Owner

Developer

Customer

• Mar 22, 2019

• #4

The only thing I can think of is that you don't have the correct user group permissions, use the permission analysis tool to check your permissions for the product you're editing.

 

U

User21

Customer

• Mar 22, 2019

• #5

I have all permissions set to yes.

 

U

User21

Customer

• Mar 22, 2019

• #6

How can I require from purchasers to add their website for the licence? I think it was there somewhere.

Please let me know. Thanks.

 

Fillip H.

Staff member

Owner

Developer

Customer

• Mar 22, 2019

• #7

User21 said:

How can I require from purchasers to add their website for the licence? I think it was there somewhere.

Please let me know. Thanks.

Click to expand...

You have to add a license field, like so:

 

U

User21

Customer

• Mar 22, 2019

• #8

Thanks a lot. That helped.

 

DragonByte Technologies

Company Information

Staff member

Company Info

• Mar 30, 2019

• #9

Hello @User21,

We hope your ticket regarding DragonByte eCommerce has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.

 

DragonByte Technologies

Company Information

Staff member

Company Info

• May 27, 2019

• #10

Hello @User21,

As we have not heard back from you, your ticket regarding DragonByte eCommerce has now been closed.

If your ticket has not been resolved, please feel free to start a new support ticket and link back to this ticket.

If you have time, please leave a review on XenForo.com's Resource Manager.

Thank you.


- DragonByte Technologies, Ltd.