Question Members not shown in map despite having "good" IP address

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Yes I do.
Just thought about the users might have ticked "opt out" w/o knowing what they do. Can I check the flag somewhere in the database ?
 
I checked, so they did not opt out, but ther IPs are way off their home location as they moved around meanwhile ,which is the downside of IP based location services.
Just to be very sure if I understood right...
If I drag my icon, the flag "__manual" will be set to "1" in the DB table. This causes the IP based location service to stop updating the location. If I want to have my location updated automatically again, the flag in the DB must be set to "0" again. To be done by admin only.
As long as the flag is set to "0" the service will update the location regularly. Based on what schedule? (I can't change anything in crontab)
 
Location is updated once a week. Other things that may affect whether someone is included is the user group permissions, you can exclude certain user groups from being affected that way.

Use the permission analysis tool and check for "Included on map" if you suspect UG permissions are preventing someone from showing up.
 
Hello @Jackko,

We hope your ticket regarding DragonByte Member Map has been addressed to your satisfaction. This ticket has now been closed.

If your ticket has not been resolved, you can reply to this thread at any point in the next 7 days in order to reopen the ticket, afterwards this thread will be closed.

Please do not reply to this thread if your ticket has been resolved.

Thank you.


- DragonByte Technologies, Ltd.
 
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DragonByte Member Map

XenForo 1.5.3+ XenForo 2.0.x XenForo 2.1.x XenForo 2.2.x
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