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Thread: never get any emails in. think imap settings are not working


Forum: vBMail Lite Support

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  1. #1
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    Default never get any emails in. think imap settings are not working

    i setup a bounce email address and confirmed that emaisl are coming into that mailbox in outlook by setting it up and it is working correctly.

    i added the same details into the bounce email collector and i get nothing.

    if i manually run the scheduled task it just shows the title "DragonByte Tech: vBMail - Collect Bounced Mail " and a blank page underneath.

    I am sure the settings are correct for the imap (i am using office 365 shared mailbox for this) but it doesnt seem to be able to collect the emails.

    http://i.imgur.com/dlhYNba.png

    i removed the password for obvious reasons. but it is set correctly oherwise.

    Also a quick bug request. can the password be stored as soemthing other than plaintext as i dont like having an email password shown anywhere.
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  2. #2
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    Please make sure display_errors is turned on in php.ini to reveal any PHP errors that may occur when attempting to collect bounced mail.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    never get any emails in. think imap settings are not working Send PM  

  3. #3
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    Fatal error: Call to undefined function imap_open() in /home/tattoo/domains/thetattooforum.com/public_html/dbtech/vbmail/includes/class_imap.php on line 87
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  4. #4
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    Recompile php --with-imap
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  5. #5
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    Hello @siparker,

    This ticket has now been closed with the status Answered.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    never get any emails in. think imap settings are not working Send PM  

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