Question I do not get the results I get ...

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ClaFV

Customer
Hi support,
i have the PRO version but, I do not understand these scores

My setting
I see no difference between Point or Percentual
Schermata 2017-01-02 alle 21.58.36.png



Type Score is Weighted Score
what difference with even score ?



Quiz Variety - 2 question
Schermata 2017-01-02 alle 21.55.12.png
because with 4 Incorrect - 9 correct = 100% ?




Quiz Matching ...
User n. 1 -> 20 questions - 3 Incorrect - 17 correct = 76%
User n. 2 -> 20 questions - 7 Incorrect - 13 correct = 45%
Schermata 2017-01-02 alle 21.54.20.png




Quiz Multiple Choice ... Total Points 140
Schermata 2017-01-02 alle 21.49.25.png
User n. 1 -> 6 questions - 120 Incorrect - 0 correct = 0%
User n. 2 -> 6 questions - 116 Incorrect - 4 correct = 68%
User n. 3 -> 6 questions - 118 Incorrect - 2 correct = 36%
User n. 4 -> 6 questions - 117 Incorrect - 3 correct = 54%
Schermata 2017-01-02 alle 21.53.03.png



thanks for kindle support
 
Last edited:
Hi ClaFV,
Could you please create and PM me with a temporary AdminCP account? I need to see what's going on there.

For security reasons, we recommend you create a new AdminCP account only for DBTech support, then disable or delete it after we have both confirmed the issue has been solved and there are no further issues. It should ideally be a temporary account created for us only. If we have created an account on your site already, you can optionally boost that account to Administrator and then de-admin this account once the issue has been solved.

If you use a .htaccess password protection for your AdminCP directory, it is recommended that you create a new authorised user for DBTech and remove this user once the issue has been solved.

Please test any temporary accounts you create to ensure that the AdminCP account can access the administrative controls for the product we are assisting you with.

Ensuring this is all in order before submitting the information will significantly speed up the process of assisting you. We will alert you via PM if there's any issues with the login information you have provided.

When sending the PM, for your security you should also un-tick the "Save a copy in my Sent Items folder" checkbox. When the access details have been received, we will delete the PM from our inbox. Ensuring you have not kept a copy of the PM reduces the risk of security breaches.

Thank you for helping us debug our products and allowing us to assist you, we appreciate it
 
I have sent the PM
thank you very much !
Thanks for the access. I need to get it back again though. I'm trying to replicate how you have the quizzes setup to see why the code is giving those results.
 
I add 3 reports that you can see in the leaderboard:


1- order
leaderboard.png
I do not understand in what order you see this chart, it would be nice to see the best percentage based on the number of entries to the quiz



2-number of holdings in the quiz, is wrong
... here reads 4 quiz
stefano.png
... here reads 6 quiz
stefano2.png



3- It does not work the ranking of the fastest time: why?
time.png

thanks for support
 
This should be fixed now on your site. I've attached the file I used to fix the issue. In case you have to reinstall, to apply the fix yourself, take the attached file and overwrite the file in <forum root>\dbtech\vbquiz\actions

View attachment results.php
 
Last edited:
perfect the results, now it works
Thanks !!!

I still do not function properly see the leaderboard
- users, with 5 participations in the quiz, they see only 1
- no result on the fastest

Best
 
Hello ClaFV,

This ticket has now been closed with the status Answered.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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