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Thread: Postbit Tabs Lite Uninstall on vB 3.8.8


Forum: Postbit Tabs Lite Support

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  1. #1
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    Thumbs down Postbit Tabs Lite Uninstall on vB 3.8.8

    I downloaded and installed Profile Tabs Lite 1.1.2 for evaluation in a vBulletin 3.8.8 forum.

    After uninstalling Profile Tabs Lite from the vBulletin Product Manager, I removed the Profile Tabs Lite files from the server. After doing so, I was no longer able to load the AdminCP page. IE 11 reported HTTP 500 errors.

    Upon re-uploading the Profile Tabs Lite files to the server, I am able to load AdminCP page.

    Any suggestions for fixing this problem?

    Thanks!
    Last edited by Spadman; 15th October 2014 at 00:39.
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  2. #2
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    Did you try uninstalling the product from the Plugins & Products Manager before removing the files?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  3. #3
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    Yep. Just like it says in my first post.

    Additional info...

    With the product uninstalled from the Product Manager, I cannot remove the dbtech/postbittabs/hooks or dbtech/postbittabs/includes folders from the server. If I do, the AdminCP page won't load.
    Last edited by Spadman; 15th October 2014 at 17:22.
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  4. #4
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    Try disabling the product, then editing and saving any random plugin not from this product, then try an uninstall.
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  5. #5
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    Thumbs up

    Thanks for the help! Problem solved. I re-installed Postbit Tabs Lite and then disabled all plugins and products in the Product Manager before uninstalling this time. No database errors and I can still load the AdminCP page in vBulletin.
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