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Thread: Support


Forum: Website / Company Feedback & Suggestions

Have something to tell us? A suggestion on how to make us improve our site or your experience using it? Post it here, we'd be happy to hear it!

  1. #1
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    1quicksi's Avatar
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    Default Support

    Question is not about support given which is always top notch but rather what are you using for the help/support forums to allow uses to post bugs or how do I questions?

  2. #2
    Founder
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    Belazor's Avatar
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    Default

    The form mod we use is https://www.dragonbyte-tech.com/stor...nbyte-vbforms/, and the "new support ticket" overlay button is a bespoke product that we developed to interface vBForms with our bespoke eCommerce system
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
    Please do not Private Message me with business related queries (refunds, complaints, feedback, etc). Decado is the person to PM for those issues.
    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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