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Thread: Sales Discount Loyalty


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  1. #1
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    Default Sales Discount Loyalty

    I could not find a ticket category for sales.

    I have been a loyal customer and have in the past received updates around 50% if I am not mistaken. Today I went to purchase that which I have not yet bought and it showed 0% discount. There are currently 4 items in my cart, which I am not sure if you can see.
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  2. #2
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    Default

    Thanks for the update pcam... I'm not sure what the issue is. I'll ask @Belazor to look at this as he's the man behind the shop here on DBTech, and I'll move it to the appropriate forum... not quite sure how you ended up here...
    Mokonzi
    DragonByte Tech Manual and Documentation Writer
    www.thexuniverse.com
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  3. #3
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    Default

    Today "Black Friday"
    No special offer for any product...
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  4. #4
    Managing Director
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    Default Managing Director Post Staff Response

    Hi guys,

    The loyalty system was reformed several months back. We sent out emails asking for feedback on the proposed changes and had a number of blogs covering them. The overwhelming majority of customers supported removing the convoluted loyalty system in exchange for a new system which would send out tailored sales to customers roughly once per month. Customers would get increasing discounts based on their previous purchases in these sales.

    There is an early access sale on currently which all customers should have received an email about. If you did not, please check your email settings to ensure you are subscribed to the newsletters.

    Regards

    Iain
    Iain Kidd
    Founder & Managing Director
    DragonByte Technologies Ltd www.DragonByte-Tech.com
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  5. #5
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    Default

    Hello @pcam,

    This ticket has now been closed with the status Not A Bug.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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