• Support will be limited until May 8th, as I will be out of the office travelling. Thank you for your patience and understanding.

Invalid Category ID error when submitting support ticket

Status
Not open for further replies.

gmhastings

New member
Hi there,
I tried submitting a support ticket (as follows) but when I did, I got an invalid category ID but I did try both Pre-Sales and a different category but got the error both times.

Hopefully you don't mind that I have submitted this here.

My question was:-

Hello,

I'm just upgrading my site to vb5.3.1 and was looking to add your vbArcade addon to my site but before purchasing it I thought I'd try the free one.

When I try it out first of all I had a problem with it putting an incorrect URL (it was adding the forum base URL twice) but I added a new permissions and refreshed the cache but now when it goes to submit a score there is an error (the game is using the IBProArcade method and worked before when I was using an older version in vbulletin 3.

I noticed from the change log there hadn't been any updates since May 2016, so I was wondering if you are still intending on keeping this addon going?

Many thanks in advance for your help in advance.

G
 
Status
Not open for further replies.
Back
Top