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Thread: Downloading Problem


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  1. #1
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    Default Downloading Problem

    I am trying to download all the products for the jquery update and I can't seem to download them. I get the generating download pop up but it just freezes.
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    Default

    I tested this @ your account and I can't seem to replicate the issue, what browser are you using?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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  3. #3
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    Default

    I am using Chrome
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  4. #4
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    Default

    Paid products works fine but it is only the lite or free products.
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  5. #5
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    Default

    Ohh, thank you for the information, I'll post back when it's fixed
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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    Default

    Update: Resolved, thanks
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


    Please do not Private Message me with support requests or product questions. PMs are only for exchanging sensitive information (like FTP / AdminCP logins).
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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
    Like our products? Want to be notified on social media networks when we release updates or new products? Click the buttons below to Like us on Facebook, Follow us on Twitter and Follow us on Google+!
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  7. #7
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    Default

    No problem, thank you.
    I guess I should have mentioned those key pieces of information in the beginning.
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    Default

    Hello @CharlieDelta,

    This ticket has now been closed with the status Resolved.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
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