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Thread: Cannot Download Pro Software Updates


Forum: Site Support

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    Default Cannot Download Pro Software Updates

    I can no longer find ANY of the links in my account to get the updates for vBShout or ANYTHING else for that matter. This site is super hard to navigate and find anything. Plus why doesn't anyone answer my support ticket that I put up about a week ago?!?!?
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    Default

    Hi Willie,

    First of all, our records show that you have never made any purchases with DBTech, so you have no Pro software to download updates for.

    Secondly, the latest support ticket you posted was this one: PHP Error After Hosting Move and it received a reply 9 hours after you posted it (as it was posted at 05:23 AM).


    I'm a bit unsure what exactly you're referring to in your post, could you please clarify for me?
    Fillip Hannisdal
    Founder & Programming Director
    DragonByte Technologies http://www.DragonByte-Tech.com


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    Please do not Private Message Decado with support requests or forum errors.

    When I say "Hotfix Released" it means you should re-download the product and re-upload the files.
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    Hello @williemac,

    This ticket has now been closed with the status Working As Intended.

    We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

    If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

    Thank you!
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