Hello,
First of all, I want to say that I've very impressed with the operation you guys have going here. Great products and everything seems to be run in a professional manner. Compared to the typical service you get with a lot of vB mods, this is a breath of fresh air.
Anyways, I'm working on an upgrade from 3.8 to 4.2 and I want to include a handful of your products -- including this one. However, I have a few questions first.
1. When trying to install this product, I get stuck on the product import step. After re-attempting it a number of times, this is as far as I can get:
At this point, it appears to try to do the next step but eventually quits. Is there anything I can do to aid in importing?
2. My message board is highly active (1000-2000 concurrent users typically) and has ~6 million posts. I saw in another thread in this support forum that it was mentioned that this product might not be suitable for forums with large post tables. Given my specs, should I skip this product or do you recommend giving it a try?
3. If I purchase this product (with installation, if it comes down to that) and then I find out that it slows down the message board too much, can I get some sort of refund or credit to use on another product? I'll need the Pro version before I go live but I won't really know how the product affects the board until then ... so I'm in a difficult spot here.
Thanks in advance for any help and keep up the good work.
First of all, I want to say that I've very impressed with the operation you guys have going here. Great products and everything seems to be run in a professional manner. Compared to the typical service you get with a lot of vB mods, this is a breath of fresh air.
Anyways, I'm working on an upgrade from 3.8 to 4.2 and I want to include a handful of your products -- including this one. However, I have a few questions first.
1. When trying to install this product, I get stuck on the product import step. After re-attempting it a number of times, this is as far as I can get:
Code:
Updating Version Number To: 1.0.0
Altered Table: administrator
Altered Table: forum
Altered Table: post
Altered Table: thread
Altered Table: user
Altered Table: usergroup
Created Table: dbtech_thanks_entry
Updating Version Number To: 1.0.1
Updating Version Number To: 1.1.0
Altered Table: dbtech_thanks_entry
Altered Table: forum
At this point, it appears to try to do the next step but eventually quits. Is there anything I can do to aid in importing?
2. My message board is highly active (1000-2000 concurrent users typically) and has ~6 million posts. I saw in another thread in this support forum that it was mentioned that this product might not be suitable for forums with large post tables. Given my specs, should I skip this product or do you recommend giving it a try?
3. If I purchase this product (with installation, if it comes down to that) and then I find out that it slows down the message board too much, can I get some sort of refund or credit to use on another product? I'll need the Pro version before I go live but I won't really know how the product affects the board until then ... so I'm in a difficult spot here.
Thanks in advance for any help and keep up the good work.