Bug Has anything changed

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Mick

Customer
Hi Fillip H.,

Long time, hope all is well mate.

I have been doing my usual updates having had this mod for years now...

But this update seems to have broken the likes, I can still like from tapatalk, but the forum when I press the like button it just disapeers and does not register the like?

it is a custom position, and has been since as long as I can remember?

Also I updated (vboptimise, forms, user tagging, vbsecurity - and they all seem fine).

Also really strange all the other updates say the correct version in the admin CP, however this one says that it is 3.6.2, and it should be 3.6.3 ???

Cheers
Mick
 
I'm unable to replicate this issue, can you please double-check you haven't customised any of the APTL templates?
 
Hi Fillip H.,

I am not sure if the developer that built my skin modifed the templates directly, but the templates that are in there now have no modifications?

Did this last update overwrite all the templates?

I might be able to get back an SQL database as I keep two weeks worth but they are all nearly 10GB in size...

Cheers Fillip H. let me know please
 
If you PM me with an FTP and AdminCP account I can look into this @ your site, I had multiple avenues for getting this looked into but they have all fallen flat :(
 
If you PM me with an FTP and AdminCP account I can look into this @ your site, I had multiple avenues for getting this looked into but they have all fallen flat :(

no problem Fillip H., I will send you the details now.

Much appreciated.

Mick
 
Just a quick update to let you know I still need the FTP information in order to look into this for you :)
 
Should be a hotfix available for download now, if you re-download the mod and re-import the product XML file this should now hopefully be fixed.
 
Hello Mick,

This ticket has now been closed with the status Fixed.

We hope your issue or question has been addressed to your satisfaction. If not, please feel free to re-open it by clicking this link.

If you have any further issues or questions, please feel free to start a new support ticket via the button at the top of every page.

Thank you!
 
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